Nicole L Bolognese
Gladwyne, Pennsylvania
Cell Phone: 610-***-****
**********@*****.***
WORK HISTORY
Total Health Home Care
March 2013- Present Scheduling Coordinator
. Payroll
. Case Management
. Field visits for assessment and evaluations
. Coordination of home visits to care for elderly and house bound
patients by CNA and Home Health Aids
. Allocating patient hours for services and equivalent billing
Maxstudio
July 2012- March 2013 Assistant Manager
. Supervision and training of staff
. Handling day to day operations
. Inventory / Accounting Functions
. Marketing Development
. Merchandising
. Assist in facilitating the set up and launch of new location
. Interviewing / Hiring staff
Little Tree House Cafe
October 2011- December 2011 General Manager
. Over saw kitchen staff when needed
. Inventory / Accounting Functions
. Scheduling / Ordering / Setting Pars
. Marketing Development and Execution
. Maintenance / Repairs
. Implemented Business Reorganization
. Handled day to day operations
. Maintaining Superior Customer Service
. Supervision and Training of Staff
Seattle's Best Coffee, Gordon Retail Concepts
February 1 2010 - March 2011 Assistant Manager
. Maintaining Superior Customer Service Standards
. Selection, Supervision and Training of Staff
. Inventory / Accounting Functions
. Cross training between Starbucks and Seattle's Best Coffee concepts
. Assisted in facilitating the set up and launch of new location
. Marketing Development and Execution
. Maintained quality drive through operations
Saxbys Coffee
November 2008 - January 2010
Manager
. Maintaining Superior Customer Service
. Supervision and Training of Staff
. Catering Service Management
. Inventory / Accounting Functions
. Assist in facilitating the set up and launch of new location
. Marketing Development and Execution
. Developed and Implemented Lunch Program
. Maintained quality drive through operations
Saxbys Coffee
November 2008 - May 2009
Assistant Manager
. Maintaining Superior Customer Service
. Supervise/Train staff
. Catering Service Operational Execution
. Inventory / Accounting
. Assist in facilitating the set up and launch of new location
Quaker Coffee
June 2007 - November 2008
Manager
. Customer Service
. Supervise/Train staff
. Catering Service Operational Execution
. Inventory / Accounting
. Provided operational support to two other locations
. Baking and Design of Goods
SKILLS
. Microsoft suite 2010
. Google Docs
. Retail Pro
. P.O.S Programs
. CRM Software
. Power point
EDUCATION
Harcum College, Bryn Mawr, Pennsylvania
Two Year program in Animal Science/General Studies
2002-2004
Delaware Valley College, Doylestown, Pennsylvania
College of Science and Agriculture/ General Studies
2004-2007
Montgomery Community College, Blue Bell, Pennsylvania
Major in Business Administration
2012- Currently
REFERENCES AVAILABLE UPON REQUEST