Rhonda Welch
***** * ******** **. ********, Arizona, 85379
253-***-****, ************@*****.***
OBJECTIVE
To obtain a healthcare position in which I can apply my education and experience with a company offering opportunities for professional development and advancement.
QUALIFICATIONS
Clinical Laboratory Procedures:
*Emergency and Primary Care-Vital Signs, Physical Measurements, Health histories, Charting, OSHA, CPR, First Aid, Infection Control
*Patient Diagnostics-EKG’s Holter Monitoring,
*Laboratory Science- Urinalysis, Pregnancy Testing, Glucose Testing, Hematocrit and Hemoglobin
*Clinical Office Procedures-Venipuncture, Capillary Puncture, Injections
*Therapeutic Procedures-Eye and Ear Irrigation and Medication Instillation
*30 years experience in customer service
Medical Administrative Procedures:
*Computerized Office Management-Appointment Scheduling, filing, and Medical Records Management
*Health Care Business Communications Telephone, Email
*Health Care Accounting-Billing and Collection Techniques
*Medical Insurance-Basic knowledge of universal Claims, Medicare, Worker’s Compensation, Referrals, and Coding
PROFESSIONAL EXPERIENCE
Completed 204 hours of externship the include appointment scheduling, referrals, rooming patients, venipuncture, injections and laboratory procedures.
March 2012- Present Army and Air Force Exchange Service, Luke Air Force Base, AZ
• Assisted with inventory records
• Handle Orders and Money
• Maintain neat and orderly Stock
Provided strong customer service to vendors, staff and visitors
July 2006- February 2010 Defense Commissary Agency, Fort McChord, WA
• Sale Store Checker (Federal Government Job)
Operate electronic or scanning cash registers to identify items being purchased by commissary patrons, total the amount due, accept payment and provide a receipt. Also provide customer assistance, perform other related clerical duties knowledge of brand and sizes of grocery items carried by the commissary to ensure proper care and handling of certain items and to property prepare for shelve. Rotate by date arrange stack for safety and neatness: recognize and report items of poor or unacceptable quality
Matching names and size of items on shelves counter, and storage areas to those on order and price list locate items in storage, replenish grocery shelves and if necessary mark with proper price, Receiving unloading trucks checking for item short or back order.
September 2001 – July 2005 Children Care Service Federal Government
Supervision of infants and children, daily documentation of activities and report
January 1998 – February 2000 Wal Mart Supercenter, Enterprise, AL
• Stockperson
Responsible for loading and unloading van, flatbed truck, boxcars and small truck of incoming materials, taking it to it’s designated location, checking for damage and quantity, verification of short items and back order items.
February 1996- October 1997 Subway
• Manager
Supervised 9 restaurant works in a franchise restaurant, set work schedules, trained new employees, assigned responsibilities, evaluated and documented performers, recognized top performers, and provided remedial training to individuals who failed to meet standards. Resolves customer complaints. Coordinated activities with franchise owner Ensured safe and sanitary environment was maintained.
E D U C A T I O N
September 2012 to April 2013 Arizona College, AZ
• Allied Health Administration, Medical Assisting
Medical Assistant Diploma
CPR Certification