Customer Service Sales

James Hudson

**** * ****** **. • Tampa, FL ****4 •

813-***-**** Main

813-***-**** Home

************@***.***

Objective:

To obtain long-term employment with growth potential with a company where

I can contribute my hardworking ability and positive attitude.

Qualifications:

A professional with over 10 year of significant experience in a position

of great responsibilities and confidentiality, which combines the talents

and ability to make decisions independently, prioritizing daily workload

to meet and exceed goals and objective.

Employment:

Delivery Specialist

January 2013-Present

O’Reilly Auto Parts Tampa, Fl

Receive merchandise from the company’s delivery truck. Check in items

received. Restock shelves. Pull and deliver m merchandise for commercial

customers. Receive payment from commercial customers. Perform basic maintance

to company truck.

Voter Service Liaison

September 2012- December 2012

Manpower Tampa, Fl.

Provided information about registering to vote, submitting request to have

voter’s ID card replaced. Providing ex offender information and paperwork on

how to have voting privilege restored. Assisted poll-workers with voters that

did not have their voter’s ID cards or need to change address and/or district.

Department Supervisor

June 2004-November 2012

JCPenney Citrus Park, Fl.

Manage and supervise a team of 20-30 associates. Interviewed, hired and

trained new associates. Coached, retrained, disciplined and terminated

current associates. Monitored sales performance and provide ways of

increasing sales. Provided feedback to management about the performance

of associates and products. Created a weekly schedule for associates.

Worked with the stock and visual team to restock and reset to floor to

the store current floor plan.

Customer Service Rep.

April 2004-June 2005

Kelly Services Tampa, FL

Assisting card holders with updating account information. Providing

assist to store associate requesting assistance with cardholders account

information, account increases request.

Customer Service Rep.

October 2003- April 2004

Bay Shuttle Tampa, FL

Providing patrons with reservation for transportation to and from Tampa

International Airport, Sea port, or other areas of Tampa Bay. Receiving

all forms of payment from patrons.

Sales/ Carpet Cleaner

July 2003-January 2004

Carpet Docs of Tampa, FL

Solicited business for new accounts. Provided carpet cleaning for

existing accounts. Assisted with account payable and receivables.

Prepared a weekly schedule.

Front Desk Sales Rep/Auditor

March 2001-July 2003

La Quinta Inn and Suite Tampa, FL

coordinated all reservation information, assisted all guest at check in

and assigned them to rooms. Received all forms of payment from guest.

Performed daily shift close outs. Corrected any and all mistake,

incorrect posting, improper posting, balance cash, and prepared a daily

deposit slip. Assisted with payroll, the account payable and receivable.

Prepared the weekly schedule.

Data Entry

July 1995-May 2001

Top Talent Temporary Services Tampa, FL

Assisting card holders with updating account information. Providing

assist to store associate requesting assistance with cardholders account

information, account increases request.

Assistance Unit Supervisor

March 1995-September 1999

Busch Gardens Tampa, FL

Supervisor a crew of 15-20 employees. Preformed daily cleaning of the

park. Prepared the weekly schedule. Ordered supplies to maintain the

cleanliness of the park. Made sure all equipment was in safe working

order.

Education:

Hialeah-Miami Lakes Senior High Years Attended 1985-1989

Miami. FL

Skills:

C 25-30 WPM

C 20 Years of intermediate knowledge in windows 98 and higher

C 20 Years of intermediate knowledge in data entry

C 20 Years of intermediate knowledge in customer service

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