Customer Service Data Entry

laura m. chandley

**** ****** **. / ******* ** **001 / 530-***-****

*****.****@*****.***

Objective

To be employed by a company where I may utilize my 14 years of experience in a Business office environment.

Skills Profile

- Knowledge of all general office equipment

- Excellent customer service/ multi line phone system

- Data entry / filing

- Organized

- Dependable

- Care of animals in a shelter environment

- Enforcement of laws & regulations pertaining to animal care

Employment History

Golden Living Center, Business office assistant 12/8/2003-9/10/2012

Redding, CA

- A/P/, A/R, Payroll

- Handle all worker comp. claims

- Heavy phones, customer service

- Resident trust accounts with quarterly statements and weekly recon

- Company petty cash and weekly recon

- Company credit card use and monthly recon

- Filing, daily data entry

- All Medi-Cal applications processed and submitted to State for approval for payment

- Oversee facility monthly budget for all departments

- Keep track of vacation time used by associates

- Process leave of absence paperwork for associates

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AV Autolane / Classic Auto sales, Office Manager 4/5/1996-11/1/2002

Lancaster, CA

- Heavy phones and customer service

- Contract signing of vehicles sold

- Track cost of all vehicles in Inventory

- Figure sales commissions

- Data entry, filing

- Bank deposits & Monthly reconciliation of statement

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