Customer Service Medical

Danielle Cox

*** ********** ***.

La Grange, IL *0525

********@*****.***

Objective:

To obtain a position where I can utilize my communication, customer service, and clerical skills, to meet business objectives, and support commitments to business development, and continuous improvement.

Skills:

Computer proficiency in Microsoft Office, Word, and Excel.

Experience documenting activity in a CRM system.

Education:

Penn Foster Career School (Online)

High School Diploma September 2013

Experience:

Order Entry Clerk

Fairrington Transportation, Bolingbrook, IL

August 2000- June 2009

• Received and processed inbound and outbound paperwork for Direct Mailing and Direct Marketing industries.

• Informed customers of receipt, prices, shipping dates, and delays

• General office duties (filing, scanning, copying, reception, and freight label printing).

Packing Auditor

United Parcel Service, Hodgkins, IL

June 2000 - August 2000

• Scanned packages with hand held scanner before they were unloaded off truck.

Medical Records Clerk

Loyola University Hospital, Maywood, IL

March 2000 - May 2000

• Organized and maintained patient’s medical records, including personal information, medical history, and billing records.

• Created and implemented filing system, and ensured that the records were being managed according to industry standards.

• Confirmed with physicians and other medical personnel that records were complete and correct.

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