PAMELA (PAM) MURPHY
Office Manager, Project Coordinator, Executive Assistant Process Improvements Relationships
Synergy
******.********@*****.***
Summary
Professional with extensive experience in Office and Administrative management. Recognized by upper
management for excellent customer/client relationships. One who creates a positive work environment.
My strengths include being highly organized, attention to detail, and a problem solver with results. One who
has the ability to multi-task, prioritize, and remains flexible in an ever-changing environment.
My co-workers would say I am dependable, resourceful, and have a strong work ethic. One who has been
known as the 'go to' person and does whatever it takes to get the job done.
I thrive in a fast-paced environment. An individual, who has demonstrated excellent judgment, is productive
and works effectively as an independent or as part of a team.
I have supported President, Owner, CEO, CFO, Director and Managers. One who is professional and able to
handle confidentiality within the company along with the ability to interact within all levels of the organization.
One of my greatest assets is my ability to provide excellent leadership, interpersonal skills, and
proactively anticipate the needs of the Executives beforehand.
My passion is to be part of a company/organization where I can utilize these skills and abilities with missions
and values, likeness to my own.
Skills & Expertise
Project Management
Microsoft Office
Management
Leadership
QuickBooks
Executive Management
Budgets
Customer Service
Team Building
Recruiting
Event Planning
Process Improvement
Time Management
Employee Engagement
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Coordination
Customer Engagement
E-Learning
Internal Communications
Motivation
Negotiation
Networking
Newsletters
Office Management
Research
Wellness
Youth Mentoring
Program Management
Experience
Office Manager, Project Coordinator, Sales Coordinator, Executive Assistant at Heathcare, Medical
Device, Sales and Marketing
July 2013 - Present (4 months)
Seeking an opportunity to provide support and solutions to maximize overall business and growth.
I am a polished professional who has the ability to come into a position and pick up like there was never a
void in the department. My organizational skills, attention to detail and ability to get things done; shows I
have a strong work ethic.
I build strong relationships, improve processes, and have the ability to interact within all levels of the
organization.
I take great pride in being a positive, upbeat individual; creating collaboration and synergy within the
company and/or department I work in.
Office and Internal Communications Manager Project Management Research Budgets Records
Mgmt at Jack Link's Beef Jerky
April 2010 - July 2013 (3 years 4 months)
•Spearheaded and managed a highly effective quarterly newsletter; aligning company vision and values.
•Administered and launched eLearning training program; providing detailed reports monthly.
•Project management as it related to marketing, research and development teams.
•Planned and managed budget for National Sales Meeting; saved the company over $10k utilizing negotiation
skills.
•Records management for trademarks and customer contracts; ensuring documents stored securely for access
and audit.
2 recommendations available upon request
Executive Assistant / Office Administrator Calendar Management Budgets Meetings at Kelle
Company
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April 2008 - October 2008 (7 months)
•Acted as communication liaison with employees and customers; allowing President/Owner to stay focused
on business objectives.
•Proactive calendar management; balancing both professional and personal engagements.
•Scheduled, planned and coordinated meetings; providing agenda and documentation for items to be reviewed
and/or rectified.
•Tracked and managed expenses for catalog budget; pinpointing discrepancies as related to overall budget
allowance.
• Analyzed incoming information, via emails or company mail; determining their significance and plan for
distribution.
Executive Assistant Budgets Event Planning Expense Reporting Travel at Coloplast Corp
December 2006 - April 2008 (1 year 5 months)
•Consolidated Monthly Performance Reports for three business areas; insuring data was accurate and
represented for each area.
•Managed budget for Coloplast Ostomy Forum (COF), Mid-Year Sales Meeting, and National Sales Meeting;
saved the company over $10k negotiating various rates.
•Completed various projects/tasks as requested by upper management; providing summary within time
constraints.
•Fostered a team environment and collaboration both internally and externally; strengthening the
communication within the corporate office and the sales field.
•Assisted three Vice President’s with travel and accommodations; synchronizing company meetings as well
as visits to the staff in the field.
2 recommendations available upon request
Executive Secretary/Office Manager Reports Meetings Projects Travel at Revlon
September 2004 - September 2006 (2 years 1 month)
•Consolidated Monthly Performance Reports for three business area; insuring data was accurate and
represented for each area.
•Managed budget for Coloplast Ostomy Forum (COF), Mid-Year Sales Meeting, and National Sales Meeting;
saved the company over $10k negotiating various rates.
•Completed various projects/tasks as requested by upper management; providing summary within time
constraints.
•Fostered a team environment and collaboration both internally and externally; strengthening the
communication within the corporate office and the sales field.
•Assisted three Vice President’s with travel and accommodations; synchronizing company meetings as well
as visits to the staff in the field.
Administrative Assistant Contract Management Supervising On Boarding Training at Ecolab
December 2001 - January 2004 (2 years 2 months)
•Coordinated monthly Management Performance Review (MPR) for four regional Vice Presidents and direct
reports to the Vice President; ensuring monthly sales goals were being met.
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•Managed the customer contract process ensured legal approval and finalized agreement between the
customer and the company; insuring corporate guidelines were followed.
•Supervised over 40 administrative assistants in various locations in the U.S; acting as liaison for all
department communications and direction.
Executive Assistant/Corporate Event Planner Employee Morale Annual Events Negotiation at US
Bank
June 1994 - June 2001 (7 years 1 month)
•Led and implemented U.S. Bank sponsored events; increasing employee participation and contribution levels
to over 30%.
•Organized, and managed a two-year progressive leadership development program; resulting in internal
employee promotion over 20%.
•Negotiated and managed vendor contracts for company and community annual events; saving the company
over 20%.
Education
North Hennepin Community College
Certification, Project Management, QuickBooks Pro, 2007 Mini MS Office, National Career Readiness
Certificate, 2009 - 2009
1 recommendation available upon request
University of Minnesota-Twin Cities
Undergraduate Studies, Business
Interests
Health and Wellness: Exercising, Biking, Walking Coach, Mentor, New Technology, Continuing Education,
Employee Morale, Synergy, Collaboration, Volunteering, Independent Self starter,
Learner, Grasp New Concepts Quickly, Multi-task & Handle High-volume Workloads, Work Without
Supervision, Streamlining Complex Work Processes, Computer-literate performer, Interact with All Levels Of
Management, Relationship-builder with Unsurpassed Interpersonal Skills, Handle Multiple Priorities, Thrive in
A Fast-paced Environment, Highly-organized, Thrives on challenges, Highly Adaptive, Workable Solutions,
Adapt Quickly to Change, Tactfulness, Time-efficient, High Level of Confidence, Build outs, Facilities
Expansion, Facility Safety, Phone Etiquette, Inventory Management, Product Knowledge, Strong
Client/Customer Relationships, Resourceful, Excels, Leading Meetings, Expert Event Planning, International
Travel, tactfulness, Client Follow-up, Exception communications
Certifications
National Career Readiness Certificate
Minneapolis August 2013
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Project Management
Minnesota January 2009
Languages
English (Native or bilingual proficiency)
Organizations
Brookly Center Crime Prevention
Board Member
October 2013 to Present
City of Brooklyn Center, MN
Neighborhood Block Captain
May 2005 to Present
North Memorial Hospital
Volunteer
April 2008 to Present
Big Brothers / Big Sisters
Mentor
January 2002 to Present
Prairie Lodge Assisted Living
Pet/Companion Therapy
January 2005 to Present
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PAMELA (PAM) MURPHY
Office Manager, Project Coordinator, Executive Assistant Process Improvements Relationships
Synergy
******.********@*****.***
5 people have recommended PAMELA (PAM)
"Pam is an excellent manager with attention to detail. She manages projects to completion and is very
thorough with her analysis and budget tracking. She also has an excellent attitude and makes every
environment very positive and welcoming. Pam helped many functions during her tenure with Jack Link's
and managed projects with high-profile exposure throughout the company. One example of Pam's great
project management skills was the planning of the National Sales Meeting. Pam led the planning and
coordination of the event, which culminated in a first-class meeting with different activities and
entertainment. Everyone walked away from the meeting with positive reviews and better relationships based
on the event. I would recommend Pam as a future employee and feel that she has many different skills and
qualities that will contribute to a group's or company's success."
Kevin Papacek, Director of Marketing, Jack Link's Beef Jerky, worked directly with PAMELA (PAM) at
Jack Link's Beef Jerky
"Pam is a detail-oriented professional who works to complete tasks in a timely and efficient manner. She
performed critical daily functions for our 25-person office (e.g. managing the relationship with our property
manager, overseeing the process of reserving the Company car and ensuring that it was properly maintained,
keeping all office supplies in stock, etc.). Pam also kept everyone apprised of relevant office news such as
when a client was scheduled to visit, the status of computer network interruptions, building safety issues (a
water main break and nearby underground explosion) and more. She made many valuable contributions to the
team."
Jim Burrows, Director of Cost Accounting, Jack Link's Beef Jerky, managed PAMELA (PAM) indirectly
at Jack Link's Beef Jerky
"Pamela is a fast paced, energetic lady with loads of experience. She blends this well with great
Administrative Skills and personality."
Julianne Prowse, General Manager, Coloplast Pty Ltd, managed PAMELA (PAM) at Coloplast Corp
"Pam joined Coloplast as an Executive Assistant shortly after the company relocated it's U.S. headquarters to
Minneapolis. In her capacity, she provided administrative assistance to three Vice Presidents, including
myself during a very challenging and chaotic time. This required her to manage multiple priorities on a daily
basis, something that she did quite well. Aside from being very professional & reliable, Pam demonstrated a
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strong degree of personal initiative, and frequently took on additional responsibilities to help re-establish an
efficient operating environment in our new location. Within Corporate Sales, Pam was a valued team player,
and willingly extended her support to my three direct reports, as well as, to our field based National Account
Managers when needed. It is my pleasure to recommend Pam as a highly competent Administrative
Assistant."
Peter Romanot, Vice President, Corporate Sales, Coloplast, managed PAMELA (PAM) at Coloplast
Corp
"I had the opportunity to have Pam in several classes that I teach at North Hennepin College in the project
management series. Pam is an exceptional learner with a drive to learn and great enthusiasm. She is also
networked well with the other students and eager to help them any way she can. Pam is a dedicated life long
learner with a sincere desire and interest in helping others!"
Dr. Michael Monroe Kiefer, president, powermindtraining.com, taught PAMELA (PAM) at North
Hennepin Community College
Contact PAMELA (PAM) on LinkedIn
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