Customer Service Administrative Assistant
Resume:
Lori Lux
Carrollton, Texas ***10
**********@*****.***
10+ YEARS’ EXPERIENCE:
Administration Customer Service Project Coordination
Event Planning Special Presentations Negotiations
Microsoft Office/ Oracle / Lawson/ Lotus Notes
*Great Phone Presence
2011 –2013
FREDDIE MAC
ADMINISTRATIVE COORDINATOR TO THE DIRECTOR OF HUMAN RESOURCE
Provided confidential assistance to Director of HR, and filled in for her while she was out for
three months.
Prepared all documents for new hires and terminations.
Created HR filing system for all employees ranging in 1000 headcount.
Responsible for process and distribution of highly confidential reports.
Created new processes for admin team.
Heavy travel and calendar management.
Extensive Phone Coverage.
2007 –2010
GOODMAN NETWORKS
EXECUTIVE ADMINISTRATIVE ASSISTANT TO COO
AT&T NTX Turf Support Specialist & Office Manager
Provide confidential assistance to COO, and back up admin for President.
Manage calendar, travel, correspondence, and event planning.
Assisted and planned company relocation, including space management and vendor negotiations.
Back up for receptionist, meet and greet guests.
Provide excellent customer service and account management for major clients.
PHNS, INC. 2002 - 2006
EXECUTIVE ASSISTANT TO CHIEF FINANCIAL OFFICER
Finance Coordinator in Accounts Payable
Coordinate calendar and travel schedule.
Internal and external customer service.
Receptionist back up.
CITY OF CARROLLTON 1995 - 2002
BUYER/SUPERVISOR
Supervised the city’s mail room and print shop.
Managed department budget.
Vendor negotiation of city wide contracts and bid process.
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