Sheeneka L. Phifer
Miami, fl 33147
*********@*****.***
OBJECTION;
To obtain a position where communication skills, personality, and pleasant
manner in dealing with people and sensitivity towards the needs of others
would be essentials and assist in efficient productive company operations.
QUALIFICATIONS;
Handled large volume of incoming calls, performing general
administrative office assignments. Answering phones, filing, faxing
and copying, scanning documents. Document clinical notes, provided
self-care training and therapeutic treatment to residents of behavioral
health institute. Outstanding oral and written communication skills
and strong ability to multitask, hard working, dedicated, organized,
disciplined, detail oriented, fast learner and very reliable. Professional
individual able to serve clients in a conscientious manner. Function as
a communication link within the office and processed correspondence
in a timely and systematic manner. Proficient with Microsoft office
programs. Certified in OSHA, hippa and adult/child/infant CPR.
EDUCATION
MIAMI, FL
COLLEGE OF BUSINESS & TECHNOLOGY, MEDICAL
BILLING & CODING.
JULY 2011 - MARCH 2012.
MIAMI, FL
AMERICAN ACADEMY G.E.D.
JANUARY 2001 – DECEMBER 2001.
EMPLOYMENT:
03/2010- 12/2012 Patient Registration,Walker's Pediatrics
Miami, FL
Schedule appointments, answer phone, maintain health information
records,File, fax,copy documents,scan documents,verify Medicaid and
Medicare, private insurance.Develop spreads,Assist patients with
transportation request, Assist medical assistant with entering vitals,Assist
medical records coordinators with referrals and other back office duties
processed correspondence in a timely and systematic manner.Function as a
communication link within office.
8/06 - 3/11 CUSTODIAN, BISCAYNE PARK PUBLIC
WORKS.
MIAMI, FL
Sanitized all departments, organized all supplies and equipment.
Inventoried stock to ensure adequate supplies.
Submitted requests for repair of cleaning equipment to building
superintendent
11/00 – 10/02 BEHAVIORAL HEALTH
TECHNICIAN/DRIVER, DOUGLAS GARDENS C.H.C.
MIAMI, FL
Assist the medical records administration, maintain health information
records, provide self-care training and therapeutic treatment to resident,serve
meals, answering phones, filing, faxing and copying, scanning documents,
document clinical notes, schedule appointments, provide transportation to
and from appointments for residents, billing for medical and all commercial
carriers follow up on unpaid accounts verify Medicaid/Medicare, develop
spreads function as a communication link within the office and processed
correspondence in a timely and systematic manner.
3/95-8/98
MIAMI,FL Mailroom Clerk, Mercy Hospital.
Sorted mail according to destination and type such as returned
letters,adjustments,bills,orders and payments.
Sort, file and distribute mail to various departments.
Reference: Available upon request.