Quality Control
Resume:
**** ******* **. ***, ** *****
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Alvin Lee
summary
Results-driven, skilled Pet Products Lead focused on achieving success and increased productivity through improvements in operations, quality, safety, and administration.
highlights
Dedication to product quality
Conditioning and quality procedure expertise
Knowledgeable of quality control standards
Customer-and-Service oriented
Cash handling accuracy
Inventory control procedures
Ability to mediate disputes
Results-oriented
Reliable and punctual
Written and oral communication skills
Listening Skills
Skillful kitchen staff trainer
Ability to handle fast-paced environment
Accomplishments
Answered telephone calls and responded to inquiries. Executed daily production lists and goals. Greeted each customer with friendly eye contact.
Recipient of Employee of the Month Achievement award in April of 2012
Promoted to Lead Pet Products Supervisor within three months of employment
Employment
03/2012-Present
Pet Smart McDonough, GA
Pet Products Supervisor
Supervised material flow, storage and global order fulfillment. Maintained accurate stock records and schedules. Conducted monthly, quarterly, and yearly inventories of store stock. Oversaw hiring and training of new employees. Operated FETCH and SAP shipping systems efficiently and accurately. Resolved service issues in a timely manner, including coordinating and processing returns. Received incoming shipments and reviewed contents against purchase order for accuracy. Rotated stock by code and receiving date. Worked at a rapid pace to meet tight deadlines. Operated floor sweepers, pallet jacks, and forklifts safely with a 0% incident rate.
11/2010-03/2012
Rico’s Fine Dining Stockbridge, GA
Lead Cook
Responsible for checking quality and quantity of received products. Cleaned and maintained the beverage area, display cases, equipment, and other transaction area. Cleaned and prepared various foods for cooking and serving. Cleaned up spilled food, drink, and broken dishes, and removed empty bottles and trash. Managed kitchen operations for high grossing, fast paced kitchen. Trained staff of five employees for correct facility procedures, safety codes, proper recipes, and plating techniques. Responsible for most restaurant operations such as banquets, parties, and buffet lines. Inspecting dining and serving areas to ensure cleanliness and proper setup. Instructed cooks and other workers in the preparation, cooking, and garnishing, and presentation of food.
01/2004-09/2009
United Van Lines Lakeland, Fl
Shipping Receiving Lead/Drivers Helper
Supervised material flow, storage and global order fulfillment.
Maintained accurate stock records and schedules. Selected products for specific routes according to pick sheets. Evaluated operational records and made scheduling adjustments to maximize efficiency. Oversaw warehousing and storage practices and housekeeping. Transported goods from racks, shelves, and vehicles.
01/2000-04/2004
Florida Brick and Clay Lakeland, Fl
Lead Warehouse Associate
Reviewed new customer orders and requests and manually entered data into a centralized database. Conducted qualitative and quantitative analysis of logistics operations using simulation models and other tools. Manually created shipments, assigned carriers and dispatched shipments. Resolved problems for customers, warehouses, and carriers. Monitored shipments to guarantee on-time delivery. Oversaw the organizing and product storage in the stockyard areas. Examined weld for bead size and other specifications. Inspected finished products for quality and adherence to customer specifications.
Education
St.Petersburg High School 1993-1997
Perfect attendance 1993-1997. Honor roll 1993-1997
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