Customer Service, Data Entry

Kelly Andrews

**** ** ******* **** ***** LUCIE, FL 34983

772-***-****) ****************@*****.***

OBJECTIVE IS TO PERFORM EXCELLENT CUSTOMER SERVICE SKILLS, AS WELL AS TO BE A GREAT EMPLOYEE

Professional Experience

Convey Health Solutions, Fort Pierce, FL

May 2013-Current

Speak with providers about members medicare replacement plans

Assist with Insurance Claims

Assist with Members benefits & eligibility

Data Entry

Liberty Medical Supply, Port St Lucie, FL

March 2009-February 2013

Data Entry, enter members information into different systems

Resolutions Specialist, assist members with cancelling there accounts.

Help members decide why they should keep there accounts.

Task that supervisor gives us daily.

Perform Good customer service skills.

Order Entry when member places there Durable Medical Order.

Medicare Audits

Aegis, Port St Lucie, FL

August 2008-March 2009

Customer service for Comcast Cable

Helped customers with there bills

Helped Customers Troubleshoot when having issues with there service

First call resolution

Data Entry

PSI, Port St Lucie, FL

January 2008-May 2008

Data Entry

Worked with kids insurance like Medicaid & Medikids

Perform Customer Service Work for parents calling about there kids insurance.

Education

Bethune Cookman Daytona, FL College Completed August 2004 - February 2005

Criminal Justice

Seeking my associates in Criminal Justice

Fort Pierce WestWood Fort Pierce, FL August 2003 - May 2004

General

Recieved my High School Diploma

Additional Skills, Achievements & Interests

I have accomplished performing over 10years of excellent customer service! Within those 10years I have received numerous achievements & recognition from my past jobs on my customer service skills!

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