Cottonwood, CA
J *******@*****.***
Joan Lapp
SKIL LS & Type 70 wpm, Computer li terate, Medical terminology, Good phone
A BIL IT I s kills, Medical t ranscription, Proofreading skills, Medical manager,
ES I CD-9 codes and CPT codes, Strong customer experience, Ability to
meet performance standards, Strong organizational skills, Ability to
work independently, Ability to interpret various health plans and
documentations associated with them.
EXPERIENC T RANSCR IP T IO N IST, NORT H VALLEY M E D ICAL GROUP,
E R ED D I NG, CA
02/09 to 08/11
Transcribe dictation by using headsets and t ranscription machine.
T ranscribe all ancillary test results and the interpretation of the
results by the physician and physician’s assistant for a variety of
medical reports such as patient histories, physical examinations,
chart reviews or discharge summaries. Return dictated reports in
p rinted or electronic form for physician’s review, signature, and
corrections and for inclusion in patients’ medical records. Assist
w ith medication reconciliation documentation.
F RONT OFF ICE-BACK OFF ICE, COT TONWOOD M E D ICAL
G ROUP, COT TONWOOD, CA
01/05 to 02/09
Front office duties; Greet patients, gather personal and financial
i nformation, make sure their insurance is up to date, and ascertain
p urpose of visit then direct them to appropriate staff. Answer
telephones and direct calls to appropriate staff. Schedule and
confirm patient’s appointments. Knowledge of insurance plans.
I ncoming referrals. Update demographics and insurance
i nformation. Operate office equipment such as voice, mail
messaging, fax machine, copier and computer. Collect co-pays or
office visits charges.
B ack office duties; Prepare t reatment rooms for patient’s
examinations, keep the rooms neat and clean. Show patients to
examination rooms and prepare them for the physician. Record
patient’s medical history, take vitals and record them. Prepare and
administer medications as directed by a physician. Give injections
w hen instructed to do so by the physician. Authorize drug refills and
p rovide prescription information to pharmacies. Clean and sterilize
i nstruments and dispose of contaminated supplies.
E DUCATION SHASTA COM M U N I TY COLLEGE, RED D I NG, CA
PARK FALLS H I G H SCHOOL, PARK FALLS, W I
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