Medical Assistant Customer Service

Denise Urena

** ******** **, *****, ** ***** 224-***-****

**************@*****.***

Objective

Eager and hard-working candidate looking to obtain a position where my skills and work ethic can be

utilized.

Education

Elgin Community College- Elgin, IL January- Present

Pivot Point International Academy - Bloomingdale, IL March 2012 – September 2012

Esthetics License

Lincoln College of Technology - Melrose Park, IL August 2009 - March 2010

Medical Assistant Certification

Elgin High School - Elgin, IL August 2006 - January 2009

High School Diploma

Employment

Private Pediatric Practice – Carol Stream, IL June 2013 - Present

Medical Assistant/Receptionist

• Administer vaccines

• Record patient vitals

• Stock exam rooms

• Schedule appointments and answer phone calls

• Perform strep test and urinalysis

Greater Elgin Family Care Center - Elgin, IL March 2011 – May 2013

Medical Assistant

• Took and recorded patient vital signs

• Collected laboratory specimens from patients

• Administered vaccines and perform TB tests

• Prepared patients for physical examinations

• Assisted Doctor’s and Provider’s in Spanish translation

• Performed hemoglobin finger sticks, bilirubin checks and eye tests

• Prepared paper forms for school and sports physicals

• Performed nebulizer treatments, rapid strep test, urine dips

• Stocked and prepared exam rooms

• Distributed faxes and performed task sent by Provider’s

• Perform unit clerk duties which included checking labs and diagnostics testing completion

• Assisted providers in different procedures

Goodwill - South Elgin, IL February 2010 – September 2010

Soft-liner

• Priced clothes appropriate price

• Organized sales floor

• Answered customer question’s

Private Company- Lake Forest, IL July 2009- September 2009

Private Care Giver

• Assisted in serving and feeding

• Observed and reported unusual symptoms, changes, accidents, and injuries

• Made bed’s and cleaned rooms on a daily basis

Carson Pierre Scott- West Dundee, IL November 2007- July 2008

Sales Associate

• Provided customer service

• Handled cash and rang up customers

• Cleaned and organized sales floor

Skills and Qualifications

• Knowledge and practical use of Medical Terminology, Anatomy, Physiology, basic Pathology

and Pharmacology

• Ability to administer and perform venipuncture, injections, aseptic techniques, and specimen

collection

• Experience working in a pediatric office

• Dedicated to helping others and capable of multi-tasking in a high volume patient setting

• Assisted Doctor’s and Provider’s in Spanish translation

• EMR experience in epic

Certifications

Registered Medical Assistant- National Certification by American Medical Technologist, Expires

(pending)

Esthetics License – Department of Financial and Professional Regulation, Expires (pending)

References

Upon request

Contact this candidate