Customer Service Medical Assistant
Resume:
Stefani Lee
Citrus Heights, CA 95610
***.***********@*****.***
Objective:
To obtain a full time position, working as a Medical Assistant, in the front and back office of a professional medical clinic,
where a highly motivated and enthusiastic individual as myself, can apply my acquired medical skills and can become a valuable
member of a health care team.
Education:
Kaplan College Sacramento, CA
Medical Assistant Diploma Program Graduation Date: October 2013
• 3.95 GPA / Dean’s List
Relevant Skills:
•
• Bilingual in Sign Language & Hmong • Administering Injections
• CPR Certified • Medical Terminology
• Vitals • UA/Microscopic UA
• Audiometer/Eye Chart • Schedule Appointments
• Bandaging/Fist Aid • Customer Service
• EKGs-Auto • Computer Literate
• Auto Claving & Wrapping Instruments • Typing/Data Entry
• Sterilizing Equipment • Operate Office Machines
• Hemoglobin and Glucose Testing • File/Alpha and Numerical
• Positioning and Draping • Prepare Charts
• Phlebotomy
Medical Assistant Externship:
Everest Urgent Care Sacramento, CA
Medical Assistant Extern August 2013-September 2013
Back Office Duties: Lab documentations, sending out Tests to Quest Labs, Rooming patients, Triaging, Assisting with
Procedures (Trauma), blood draws, medication injections, keeping back office clean, stocking clinic, taking vitals, assisting pt's
with moving around, EKG's, running Comprehensive Metabolic(CMP) tests, Hemoglobin, Hematocrit, Urinalysis testing,
keeping patients satisfied with service, teaching new externs all of the above(front and back office).
Front Office Duties: Greeting Patients, Registering Patients, filing patient documentation, proper patient documentation steps,
following HIPPA laws, Gathering insurance info., verifying insurance eligibility, scheduling appointments, posting payments,
Taking payments such as copays, etc., Creating Workman’s Comp charts, keeping W/C charts updated, Answering Phones,
making phone calls, creating charts, scanning documents, making referrals, etc.
Work History:
Things Remembered Sacramento, CA
Sales Associate October 2013- October 2013
Greet customers as they walk into the store, ask the customers what occasion they are shopping for and help guide them to the
correct location in the store, organize the items in the store, ask the customers about rewards program and the purchase with
purchase items, order special order items from other stores and from our headquarters, answer phones/retrieve messages left
by customers, handle money on a daily basis.
Cycle Gear Sacramento, CA
Cashier August 2012-July 2013
Greet customers as they walk into the store, organize cash wraps, ring out customer’s purchases, handle money on a daily basis,
give excellent customer service, help customers with issues that come with items from the store, answer phone/retrieve
messages left by customers, pick up special orders, clean front entrance windows, close down the store/open store, evaluate
store floors, kiosks and counters to assure cleanliness.
Contact this candidate