Management Accounts Payable

Sandeshkumar A M

Krishnarajapuram, Bengaluru

**************@*****.***

Mob - 998*******

CAREER OBJECTIVES

Aim to rise up to Management expectations in a systematic and self-motivated fashion. To take up the opportunities as learning tools & strive hard for a continuous improvement.

ACADEMIC BACKGROUND Bachelor of Business Management

Bangalore University - India 2007.

Pursuing MBA with Finance specialization, Sikkim Manipal University, Manipal India.

Experience & Exposure

o Handling various client portfolios.

o Reconciliation of client ledger against our books.

o Transmitting funds between clients and their reinsurers.

o Chasing clients via e-mails along with their updated positions on their policies.

o Constant interaction with the Clients directly through e-mails.

o Efficiently answering queries from clients and underwriters.

o Sending monthly or yearly statement of accounts to the client regarding outstanding funds.

o Handling Ad-hoc requests received from the client.

o Endeavour and maintain service delivery to agreed standards for a portfolio of accounts.

o Dealing with the relevant people at division for their assistance in relevant issues.

o Deliver reports on daily, weekly, monthly basis and KPI reports without breaching SLA.

o Ensure all remittance from the client is properly allocated and the relevant people in the division

are informed.

Current Employment

Working with Xchanging Technology Services India Private Limited Bangalore, as Senior Associate from 19th Nov 08 to Till Date.

Nature of work includes handling various Client portfolios based on region and business type, which involves end-to-end process in Insurance accounting business. We mainly deal with the flow of funds between Clients, Underwriters and various other entities that are party to a contract. I solely handle ten countries operations (United Kingdom, Argentina, Bolivia, Brazil, Colombia, Chile, Ecuador, Mexico, Peru & Venezuela). We handle sectors like Reinsurance, Marine, Non-Marine, Aviation, Natural Resources and Property & Casualty. Accounts Payable (Settling claims), Accounts Receivable (Collecting premiums), Client Ledger Reconciliation, Cash Allocation, Portfolio Management and Query Resolving.

Additional Responsibilities

> To clear the assigned job, thereby helping the team in completing the cases within the timeframes set by the customer and to measure the productivity of the processor.

> Process the case with accuracy/error free and measure the productivity based on an hour basis.

> Perform quality check for the Associates and update quality check logs.

> Handling Technical queries for the Associates

> Provide feedback to the supervisor on training progress.

> Assist supervisor with inputs in the preparation of any process documentations, where applicable

> To complete the given tasks within the expected time frame on a continual basis.

> To impact knowledge to entry level processors in the required field.

> To be able to achieve team goals by contributing ideas to the team

> To understand the activity performed and meet the customer requirements

> To be pro-active to take appropriate actions to achieve desired goals.

Rewards and Recognitions

. Good Going Award - (Oct - Dec 2010).

. Best team player (Star Team Award) - (Jan - Mar 2010).

. Best achiever of the quarter (Jul - Sep 2011).

. Star Team award (Apr -June 2012)

PERSONAL DETAILS:-

. Languages Known : English, Hindi, Kannada, Telugu

. Passport No : K8785499

. Hobbies : Playing Cricket, Listening to Music

. Date of Birth : 22-03-1987

. Marital Status : Married

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