ERICK A. GARZA
Waukegan Il, *****
****************@*****.***
EXPERIENCE
Lovers Lane (Libertyville, Il) Sales Associate
? Responsible for accurate register transactions
? Provide customers with requested merchandise
? Up selling with product knowledge
? Successfully met weekly sale quotas
Rudy's Mexican Grill/ Rio Tequila Bar (Grayslake, IL) Server 02/
2012- 02/2013
? Responsible for opening and setting up the restaurant
and bar
? Perform required kitchen prepping and cooking
? Keep work environment in hygienic condition
? Accurately fill out register logs and reports
? Handle customer complaints
? Handle customers over the phone for carry out orders
? Greet customers, take orders, run food, complete
transactions
ALDO (Kenosha, WI) Sales Associate
08/2011- 01/2012
? Responsible for accurate register transactions
? Arranged shipment in backroom
? Provided customers with requested merchandise
? Accurately placed orders for customers
? Successfully met weekly sale quotas
Dollar General (Waukegan, IL) Sales Associate
06/2009- 02/2011
? Handled stock and replenishment before, during and
after store hours
? Responsible for accurate register transactions
? While training as a key holder, I was authorized to count
the safe, complete night deposits, fill out deposit slips,
set alarm, close, etc.
? Demonstrated a great ability of patience and customer
service
Abercrombie & Fitch (Gurnee, IL) Sales Associate/Model 11/
2008- 01/2009
? Assisted customers to fitting rooms and check-out lines
? Handled stock and replenishment throughout the store
? Register transactions
Urban Behavior (Gurnee, IL) Sales Associate
06/2008- 09/2008
? Assisted customers throughout their shopping
experience, from fitting rooms to check-out lines
? Handled stock and replenishment in and out of the sales
floor
? Register transactions
EDUCATION
College of Lake County
(Grayslake, IL)
Undergraduate Studies 2013
Associates Degree
Xi'an International Studies
University (Xi'an, China)
Undergraduate Studies 02/2011 - 06/
2011
Waukegan High School
2009 Graduate
SKILLS
SKILLS:
Excellent customer service
Team Player
Quick and eager learner
Professional demeanor
Outstanding communications
skills
Answering phones
Working long hours
TECHNOLOGY:
Word
Excel
Powerpoint
Windows Vista/ XP
Database & record entry
Reports & Spreadsheets
LANGUAGE:
Spanish
REFERENCES
Amber Randal
Lovers Lane - Manager
Rudy Garza
Rio Tequila Bar- Company Owner
Alvaro Chavez
Rio Tequila Bar- Company Owner
Erin Leker
ALDO- Manager
Dolores Baker
Dollar General- Assistant Manager
Anthony Tortoricci
Dollar General- Manager