Customer Service Representative
Resume:
Kishani I. Banks
Villa Rica, Georgia US 30180
Tel: 770-***-****
Cell: 678-***-****
***********@*****.***
OBJECTIVE
Obtaining a position with a company that will utilize my skills and offer the opportunity for
advancement
WORK EXPERIENCE
Teletech,Villa Rica,Georgia US
Work At Home CSR-Best Buy Reward Zone Premier
07/2012- 02/2013
Responsible for answering incoming calls from customers with Best Buy Rewards Zone accounts
West At Home, Villa Rica, Georgia US
Sprint Retention
10/2011 - 10/Present
Responsible for collections for Sprint cellular services.
Crossmark, Douglasville, Georgia US
Product Demonstrator
05/2009 - 07/2010
Set up demonstrations pertaining to products that are in need of advertising through giving away
samples.
Air Tran Airways, College Park, Georgia
Reservations/Customer Service
02/2004 - 07/2006
Answering Incoming calls consisting of airfare information,sales,general questions of airline
industry
Charter Communications, Newnan, Georgia
Customer Service Representative
07/2002 - 08/2003
Responsible for assisting customers with billing, troubleshooting, sales, concerning their cable
and internet services
Bank Of America, College Park, Georgia
OCR/Lockbox
05/2001 - 06/2002
Responsible for processing tax forms in preparation for transfer to the Internal Revenue Service
JC Penny Catalog, Forest Park, Georgia
Customer Service Representative
05/1999 - 06/2001
Duties include but not limited to answering incoming calls, placing computerized orders, and
assisting customers with purchases as well as general office responsibilities
EDUCATION
Advanced Career Training Riverdale, Georgia
Certificate in Business Office Administration
2001
SKILLS
Windows
Microsoft Office
Internet Explorer
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