Customer Service Sales

Kennneth M. Smith

**************@*****.***

*** ********* ****** 916-***-**** Home/Cell

Sacramento, CA 95834

CAREER OBJECTIVE

Seeking an opportunity to leverage my education and practical work experience to grow as a professional in the field of business.

EDUCATION

San Angelo University - San Angelo, TX

2003-2006

WORK EXPERIENCE

Aramark Uniform Services Nov 11-Present

1419 National Drive

Sacramento, CA 95834

Route Sales Representative:

Responsible for the delivery of uniforms, garments, towels, and other products used by professional businesses. Duties include loading and unloading trucks as well as maintaining the necessary inventory to service over 70 customer accounts. Other responsibilities include measuring customers for uniforms; maintaining a positive rapport with customers while handling disputes in a timely and professional manner; cold call sales; upselling of merchandise; meeting companywide sales objectives, and organizing route to ensure all deliveries are made in an efficient manner. Other responsibilities include opening new accounts; settling outstanding invoices; and ordering additional inventory through handheld device.

Central Parking System Mar 09-Present

1414 K Street, Suite 450

Sacramento, CA 95814

Valet/Site Supervisor:

Assisting patients through valet services as well as accompanying them to their appointments and/or rooms in a timely fashion. This includes transportation of belongings; wheelchair assistance; and coordinating check-in services as well as various other customer service related duties. Promoted to the position of site supervisor after second year. Supervisor duties include managing four crew members; responsible for daily bank deposits and financial transactions; coordinating crew member schedules; solving customer disputes; ensuring an organized workflow from open to close. In depth knowledge of hospital departments and layout, and maintaining a professional appearance and rapport.

Ovations Aug 06-Aug 08

1600 Exposition Blvd.

Sacramento, CA 95815

Event Operations Assistant:

Responsible for the coordination of special events on the Cal Expo Fairgrounds. Duties include organizing fellow employees into teams; building and assembling sets, displays and dining accommodations; provide equipment and assist with catering service set up. Responsible for nightly deposits and financial transactions.

TECHINCAL SKILLS

MS Word, Excel, and PowerPoint

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