Customer Service Technician

Shala Khaleghi

Irvine, CA ***** 818-***-**** *************@*****.***

CAREER OBJECTIVE:

To obtain a Pharmacy Technician position utilizing my skills, training and

education within the pharmaceutical industry. My goal is to pursue ongoing

professional development opportunities while contributing to the

productivity of the team.

CORE QUALIFICATIONS:

Dosage Calculations

Pharmacology

Trade and Generics

IV Compounding

Non-Sterile Compounding

Repackage Medication

Third Party Billing

Telephone Techniques

Aseptic Technique

Filling Cassettes

Label Typing

Typing 45 wpm

Customer Service

Cash Handling

EDUCATION:

CNI College, Orange, CA 2012

Pharmacy Technician Program (ASHP & ABHES Accredited)

High Honors, GPA 4.0, Perfect Attendance

University of Southern California, Los Angeles, CA 1994

Bachelor of Science in Dental Hygiene

Clinical Experience at USC Dental School (2 years)

Seattle Central Community College, Seattle, WA 1988

Associates Degree in Liberal Arts

PHARMACY TECHNICIAN EXTERNSHIP EXPERIENCE:

Kindred Hospital, Westminster, CA 2012

. Prepare medications for distribution. (Filling Floor-stock, Unit-dose

cassette, Emergency drug trays)

. Assist in the compounding of non-sterile products.

. Assist in the compounding of sterile products using proper Aseptic

technique.

. Performs correct arithmetical calculations.

. Control the inventory of medications and equipment according to an

established plan.

Walgreens Pharmacy, Orange, CA 2012

. Verify the measurements, preparation, and packaging of medications.

. Perform correct arithmetical calculations.

PROFESSIONAL EXPERIENCE:

Dr. Carol Folette 2000 - 2008

Dental Hygienist

. Performed all aspects of Hygienist duties including: Treatment

presentation, charting, take, develop and mount X-rays, tray set-up,

plaque control, local anesthesia administration, soft tissue

curettage, nitrous oxide sedation, root planning, pit and fissure

sealants, desensitizing treatments, fluoride application and sealant

application.

. Marketing, customer service, and inventory.

LANGUAGE:

Bilingual - Fluent in Farsi and English

References Available Upon Request

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