Project Manager Sales

Doug Melroy

**** ***** ******, *** **, Denver, CO 80205

Email: *******@*****.*** - Cell Phone: 901-***-****

Education

University of Colorado - Leeds School of Business

Boulder, CO

Masters of Business Administration, with concentrations in Finance and

Entrepreneurship Graduated 5/2011

University of Bradford - School of Management

Bradford, England

BSc Business Management, with concentrations in Finance and Strategic

Management Graduated 5/2004

Experience

Dish Network LLC

Denver, CO

Senior Business Analyst

10/2012 - Current

. Own the relationship for 14 Payment Vendors including credit card

companies, card processors, lockboxes, and pay in cash partners

o Main point of contact for payment vendors for all contract,

operational, and relationship matters

o Responsible for monitoring and reporting on vendor performance

o Assure mutual contractual and regulatory compliance

. Vendor contract negotiation

o Manage identification, selection, and implementation of new 3rd

party vendors

o Develop financial models to assist with scenario analysis and

long term forecasts for optimization of vendor strategy

. Lead Project Manager for all Operational System upgrades and new

integrations

o Represent Dish Operations department for all companywide

initiatives

. Payment consult for subsidiary companies

o Act as a payment consultant for various Dish subsidiaries to

ensure optimum rates, efficient processing and vendor selection

Operations Manager

8/2011 - 9/2012

. Managed and developed a team of Operations Analysts

. Main point of contact for 14 payment vendors including all major

credit card companies, card processors, lockboxes, and pay in cash

partners

. Responsible for :

o the strategic planning of Dish's payment channels

o all payment analytics and reporting including: trending,

customer segmentation, payment volumes, and ad hoc requests

o continual process improvement and optimization of all systematic

and exception related payment processes including Refunds,

Chargeback's, Payment Processing, and Payment Research

o planning and execution of co-branded marketing initiatives with

payment partners and other internal departments

Professional Internships during Full-Time Graduate Program 8/2009-5/2011:

. Level 3 Communications

Broomfield, CO

. Downtown Boulder Inc.

Boulder, CO

. University of Colorado Technology Transfer Office

Boulder, CO

Clayton Homes

Charlotte, NC

Market Manager

2/2006-12/2008

. Developed and managed retailer relationships to establish and grow

sales territory from $0 to over $2,000,000 annually

. Led design team to align product portfolio to market needs

. Managed ongoing supplier pricing negotiations and vendor selection

Sol Acquisitions

Knoxville, TN

Executive Trainer

10/2005-2/2006

. Trained and managed direct marketing teams to execute B-2-B marketing

campaigns for AT&T and Sprint

Robert Half International

Knoxville, TN

Staffing Manager

9/2004 - 9/2005

. Developed and managed clients to secure job orders and negotiate

direct hires

. Recruited and placed well qualified candidates into temporary and temp

to hire positions

British Telecom

London, England/ New

York, NY

Undergraduate Intern

5/2002 - 9/2003

. University supported, full-time professional internship with BT

Wholesale

. Rotated through four departments as part of Graduate Training Program

(Sales, Finance, Marketing, and HR)

. Internship was extended (from 12 months to 15 months) with a position

on the Bid Management Team in NYC

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