Customer Service Medical Assistant
Resume:
Stephanie Cardona
Arlington, Texas 76011
******@***.***
SUMMARY:
Bilingual Medical Assistant seeking a position that permits contributions of knowledge and skills to
enhance the facility that will permit a rewarding future. Medical Assistant desires the position to be
challenging and have the opportunity to enhance acquired skills in daily operation.
EDUCATION and CERTIFICATIONS:
Fortis Institute-Grand Prairie, Texas March 2012
Medical Assistant Diploma Program
National Association of Health Professionals March 2012
National Certified and Registered Medical Assistant
American Heart Association July 2011
BLS for Healthcare Providers- CPR Certification
EMPLOYMENT:
Texas Health Arlington Internal Medicine Group
Aug 2013- Present
Working with two providers in internal medicine rooming up to 46 patients a day. While doing all
clinical poct tests on spot and giving im and vaccines stocking the rooms preparing for the next day,
current experience in epic and flowcast, copia and Microsoft software. EMR documentation and
referring patients to Texas health facilities when needed to see other specialist. This is an outpatient
clinic.
John Peter Smith Health Network – Ft. Worth, Texas August 2012 – Present
Certified Medical Assistant – Community Health Pool – Worked as a certified medical assistant in all
county community health facilities. Duties consisted of vital signs, assisting physician with
procedures, laboratory duties, computer skills, patient education, and stocking. Working in multi type
facilities, currently also working a sitter position assisting with inpatient care in the main hospital.
Current Experience with Epic Software
Shepherd’s Gate Medical Clinic – Grand Prairie, Texas March 2012 – May 2012
Medical Assistant Extern
Duties: Answer phones, schedule appointments, insurance verification, injections, phlebotomy,
urinalysis, immunizations, assist physician with minor procedures, visual acuity testing, Texas Health
Step Program, stock, clean and sanitize rooms, tidy waiting area.
Novo1-Fort Worth, Texas March 2011 - July 2011
Customer Service Representative
Duties: Received in bound calls, account verification, collections, problem solving, type 70 wpm and
outstanding customer service skills.
McDonald’s – DFW Airport October 2009 – February 2011
Customer Service-Cashier
Duties: Cashier, cooked, cleaned, organized, maintained a clean work environment, and worked well
as a team member.
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