Alan R. Jackson

** ********* **

Selah WA *****

Cell 509-***-****

ac9zzx@r.postjobfree.com

Objective:

To obtain employment in the Telecommunications or Information Technology field that will allow me to utilize my knowledge of Information Technology, Telecommunications and Networking. I would like to utilize my knowledge of computer maintenance and repair as well as my previous experience in computer hardware and software.

Education:

Yakima Valley Community College, Yakima WA – Associate of Applied Science in Telecommunications Technology Degree Graduated June 2010

Perry Technical Institute, Yakima, WA –Information Technology and Communications Systems, Graduated June 2009

ITT Technical Institute, Portland OR – Fundamentals of Electronics Program, Graduated April 1979

A.C. Davis High School, Yakima WA – Graduated June 1976

Information Technology and Communications Systems Training:

Personal Computers:

-Computer Maintenance and Repair

-Operating Systems: Dos, Win9x, Win2K, Win XP, Vista, Windows 7 - 10

-Applications: Office 2016, MS Visio, Excel 2016, Access 2016,

-Computer Aided Drafting. CAD

Networking:

-CompTIA Net+ Training

-Windows 2000 Server, Netware, Linux

-TCP/IP Networking (Planning\Configuration)

-Cisco Routing, Cisco Firewalls, Cisco VPN Concentrators

-Cisco VoIP Routing

Electronics:

-Advanced Algebra for Electronics

-Basic Electronic and Solid State Circuitry

-Digital Theory and Applications

-Circuit Analysis

-Advanced Soldering/Circuit Board Repair

-Schematics/Drawings

Telephony:

-Basic telephone operation and local loop

-Electronic Key Systems:, Panasonic 576 HD DBS

-PBX: Nortel Meridian 1 OPT11C

-Voicemail: DuVoice DV2000

-Fiber Optics\UTP Theory and Installation

-EIA\TIA Cabling Standards

Limited Energy Systems:

-70V Paging Systems

-Silent Knight Fire Alarm Systems

Wireless Networking:

-802.11x Wireless networks

-Cellular /PCS Theory

-CDMA/TDMA

-Antenna Theory

-Waveguide Theory

-Microwave Theory

-AM/FM Radio Communications

-Video/CATV

WAN Transmission:

-T-1 DSU/CSU Networking

Licenses:

FCC General Radio Telephone Operators License

Security Clearance:

Secret

Certifications:

Manufacturer Awarded:

-Ortronics Open Systems Installer Technician

-Duvoice DV2000 Voicemail

-Unique Firestop Technician

-Silent Knight – Certificate

Perry Tech Awarded:

-Fluke Network/Logic Analyzer

-Fluke DSP 2000/4000 Cable Certifier

-Corning UNICAM Fiber Optic Termination

-3M Hot Melt Fiber Optic Termination

-Nortel Meridian Opt11C

Employment History

Field Service Technician 2, Securus Technologies Washington State area 2016-Present

-Maintain and service inmate phone systems

-Maintain and service inmate Video Visitation systems

-Installation of all Telecommunications for many county jails throughout Washington State

Electronic Technician 2, Computer Services Corporation YTC Yakima WA 2012-2016

-Maintaining DMPRC Local Area Networks

-Troubleshooting, Maintenance and Repair of Target Lifters

-Troubleshooting to component level, Repair and Installation of Player Units

-Running AAR and creating THP

-Delegation of General Maintenance workers

-Maintenance and Repair of all Electrical Networks

-Proficiency at MAXIMO data entry

Field Electronic Technician, Superior Technical Service Yakima WA 2012

-Lifter and Target Installation

-Data/Network Wiring

-Player Unit Testing and Troubleshooting

-Six-net installation and Testing

-Electrical Testing

Cable TV Installation, Decibels Inc Yakima WA 2011

-Cable Installations

-Receiver Tuning

-Customer Education

-Internet Installations

-VoIP Installations

Satellite T.V. Installation, DirecTV Inc Yakima WA 2009-2010

-Dish Installation and Adjustment

-Cable Installations

-Receiver Tuning

-Customer Education

Production Utility, Marq Packaging, Yakima WA 2006-2007

-Inventory Control

-Control Panel Assembly, Troubleshooting and Repair

-Forklift operator

Engineering Technician, Bar Code Supply, Beaverton OR 1997-2002

-Bar Code Scanners

-Handheld Scanners

-Troubleshoot to component level and Repair

Debug Technician, Intel Corporation, Hillsboro OR 1993-1997

-Automatic Test Equipment Maintenance

-PC Motherboard Test and Troubleshooting to component level

-Failure Analysis

Electronic Technician, Myo-tronics Research, Seattle WA 1986-1993

-Test, Calibration, Troubleshooting and Repair TMJ diagnostics Equipment

-Research and Development, Engineering Test

-Computer Aided Drafting

-Engineering Fundamentals

-ADA Medical Equipment – Bilateral Neural Stimulators

Military History

U.S.Navy 1975-1977

References available upon request

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