Sales Representative Manager

Professional Summary

Skills

Work History

K U

**-**** ********* **** ****, London, ON N6E 1V1 • 519-***-**** • *****.**@*****.*** Experienced Account Director (Manager) with over 18 years of experience in B2B Sales. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently added strong client relationships while increasing profits. Data management

Relationship building

Character development

Appointment scheduling

Continuous improvements

Confidentiality

Relationship development

Brand building

Works well in a team or an individual

environment

Risk management processes and analysis

Account Director, Member Services, 11/2008 to 06/2019 Info-Tech Research Group – London, ON

Identified and developed prospective key accounts

Managed accounts in Australia, New Zealand and West Coast of North America Actively identified opportunities to introduce other services and products Cultivated strong business relationships with Senior Executives Maintained and developed existing customers through high levels of service in order to expand and strengthen the current business relationships

Marketed Info-Tech's full line of innovative products and services Establish and build relationships with key IT decision makers Creative thinking, planning and execution of strategic solutions Managed sales activities

Owner, 05/1995 to 09/2009

Under The Desktop Productions – London, Ontario

Designed and printed business stationary (eg. Business cards, letterheads, paycheques, invoices, etc.)

Education

Certifications

Designed Corporate Logos and marketing materials

Converted VHS to DVD

Custom wedding invitations and stationary

Built and strengthened productive and valuable industry partnerships to drive collaboration, engagement and revenue stream development.

Devised, deployed and monitored processes to boost long-term business success and increase profit levels

Sales Representative, 03/2001 to 11/2008

Alliance ICommunications – London, Ontario

Set up appointments with potential and current Bell Canada customers both B2B and Residential to discuss new products and services.

Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.

Reached out to Bell Canada customers after completed sales to evaluate satisfaction and determine immediate service requirements.

Increased profits through generating and maintaining relationships with Bell Canada B2B and Residential accounts and effectively sold new products. Adapted sales techniques to specific clients and promoted products based on individualized client needs.

Multimedia Producer: Desktop Publishing, TV, Radio, Communications, 1994 Fanshawe College - London, ON

Health and Safety Co-Chair

Certified September 2018

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