Sales Mental Health
Resume:
JEROME (JERRY) J MARSTON
*** **** ***** **** #** Thomaston Georgia 30286 Tel# 706-***-**** email:********@*****.***
August 2016-present
Aug 2016-
Dec 2016
Feb 2015-
Sept 2015
Aug 2014-
Dec 2014
Nov 2010-
July 2014
MARKETING AND APPOINTMENT SETTING
Health Care Staffing
Griffin Ga
Michelle H
This staffing agency has had me work with different groups of Disabled and Mental Health patients at different physical locations-such as the Gilmore Center and Mcintosh Trail shown below.
Presently I am working with Mcintosh Trail in Barnesville with the Mental Health Transition program(Otions).
Responsibilities-Help individuals work and achieve Individual Service Goals(Plans) and familiarize rhem with their local community. Also involved engaging in retail purchase, local services, basic shopping and financial activities at banks.
In addition prpritary software used for each individuals performance and activities inputted according to State of Georgia requirements.
This job is ongoing at the present.
Gilmore Center
103 Civic Center Dr, Thomaston, GA 30286
Phone: 706-***-****
Director Thomas Skurja
Gilmore Center had a reduction in staff and cutbacks. One of the senior members who had been there for 8 years was let go as well.
Director told me if you need a letter of recommendation he would provide it.
Description-
Responsibility to have disabled physical and mentally handicapped individuals meet or exceed Individual Service Plans for 1 year time periods.
Required occasional lifting handicapped individuals, feeding, bathing, taking them out in the community, working on range of motion skills, computer skills, hands on training in drawing, basketball, hands on training hand eye coordination skills, rest room help and physical walking goals.
My Job-
In addition to the above we worked on THERAP software entering info on each individual we worked on for that day and then a weekly summary. Some of this was state required and also Gilmore required. My job included CPI training which included practical self defense for staff and non-violent intervention with population we were dealing with when they tried to get physically violent.
We also had 15 hours training for First Aid, and health care issues (given by a certified practicing nurse), individual rights training, state and federal requirements for safety and protection for our special population.
I also had training in homes for 3-4 of the adult population as a house parent . This included medication giving and related paper work for 12 hour shifts.
Accomplishments-
I was able to help most of my 20 assigned individual assigned to me to reach most or some of their personal goals during the week in a work time of 6 hours a day. This included physical goals, range of motion, focusing,computer, road sign identification and drawing .
One of the goals I achieved was to get an adult male who had a 3-4 ear old mentality to focus on using the handles of a table top soccer game. This individual over 7 weeks went from disinterest to actually hitting the soccer ball into the goal hole by himself. Staff did place the ball for positioning. This individual now comes daily to soccer table to play and is rewarded with clapping, praise and a pat on the shoulder for each soccer goal attained.
Hard Skills Learned-
I learned Therap software that was made especially for this type of population I worked with. This included daily goals, weekly reports and monthly goals. Many of the Individual Service Plans(ISP) had specific areas that were addressed. Areas such as health issues and mental health issues, medication, conflict and remediaton resolution w others and self.
I learned the bus route for the houses as they had clients that needed to be picked up daily and brought to the center
I DIAL U
7432 Tierra Buena Ln. Ste. 201 Scottsdale, Arizona 85254
Sharon Hegseth
******@******.***
Skype: sharon.hegseth (Marin)
Phone: 855-***-**** Web: https://www.idialu.com/
http://www.idialu.com/facebook
Description—I worked as a Virtual Sales Assistants for top automotive and mortgage Internet lead traffic generators and their affiliate partners. We helped shoppers lower their overall cost of vehicle and home ownership by pairing them with competitive auto dealers, lending institutions, insurance agencies and other companies servicing areas within in automotive and mortgage space. I assisted in this process by utilizing our web based predictive dialing technology and the ability to talk to prcontacted consumers
My Job-My job was to remind consumers of previous contact and send them to a sales rep.This covered auto, insurance and credit areas. We worked on a base pay plus a bonus for each sale.
Accomplishments -I was able set a personal goal of 10-18 appointments per week
Hard Skills Learned-Learned to operate proprietary software and deal w pre contacted customers
Avat Group Inc
10272 E Verbana Lane
Scottsdale AZ
********@*****.***
Tava Smith
OWNER
Description-Job was an appointment setter job for solar equipment installation in Arizona. This was done late afternoons/evening for calling. We worked in shifts to make these appointments
My Job-I used FIVE9 CSM software to set appointsments for our sales people/ installers to visit
Accomplishments-I was able to set appointments for that current week and the following weeks. Appointments had to be refreshed to remind consumer sales/installer person was coming.
Hard Skills Learned- I learned FIVE9 software and the companies software for production.
Legal Aid Administration Document Preparation Boca Raton, Fla
Owner (Yoram Rozenberg)
Boca Raton Fla
Description-Company prepared legal documents in Family Law for the public. I worked as a Case Manager that made outbound and inbund calls. My job was to match the family law problem of the caller and close the sale of the needed legal documents which ranged from$249-$589 and do collections.
My Job-I used proprietary CSM software, did collections on late payments and get final documents to client. I did trouble shooting for lost or misplaced documents between client and document prepares. I was responsible for collection of unpaid fees and send all proper paper work to paid clients.
Accomplishments-Developed system to collect full payments and partial payments up front. Set record for 90 up front paid and partial clients March 2014-May 2014 when they received their documents clients. I was persistent in call backs to get the rest of the fees owed. Company was able to double collections with this method in place.
Hard Skills Learned– CRM/CRS proprietary, Basic Html Coding, MS Word, Excel, Power Point, legal document analysis, Google docs and related
July 2010-
Oct 2010
Dignified Life MGA Houston Tx 713-***-****
Owner
Dan Deschamps
P.O. Box 2814
Cypress, Texas
Description-Company sold insurance policies and needed appointment setting for insurance leads---Final Expense---Mortgage Protection ---Recalls—Follow ups---Appointment Resets
My Job-I used Proprietary insurance CSM software to set appointments, do follow ups and transferred callers to insurance agents. Solved problems and misunderstandings with irate clients.
Accomplishments-I had to be confident and helpful and be able to set up appointments sales for company to increase their sales by calling and contacting clients after working hours.
Hard Skills Learned-CRM/CRS software
IMPORTANT NOTE- I RECEIVED MY INSURANCE LICENSE 6 YEARS AGO FOR THE STATE OF GEORGIA.
Jan 2010-
June 2010
Rainmaker Partners
Mark Reyna.
Address: 97 Central St #204, Lowell, MA 01852
Phone: 978-***-****
Description-The company sold high tech security equipment and software to Fortune 1000 companies which included financial and banking groups. Company would set appointments with CFO and IT department heads.
My Job-I set the appointments by outbound calling and assertive with the gatekeepers and secretaries to contact the right person and set up an appointment with our technical team.
Accomplishments-I was able to set new appointments with several financial, banking and brokerage department heads by being assertive and confident.
Oct 2009-
Jan 2010
Bogart Corp Las Vegas Nevada
Description-Short term job assignment with company that needed to have 25-30 set outbound appointments for reviews of insurance trust papers. My job was to contact, set appointments and place in the Google calendar and contact our Appointment Manager. Company would assign specific agents to specific types of trusts in California.
My Job-I had list of clients who were neglected or never given reviews of their important insurance documents to be updated. Some irate clients had to be worked encouraged to continue.
Accomplishments- I was able to exceed company goals of 25-30 set appointments weekly until end of job assignment.
July 2008-
Sept 2009
JK Distributors Thomaston Ga
Owner
Jerry Marston
Description-I found and developed my own route of over 90-100 convenience stores from Atlanta, Macon, La Grange, Columbus Newnan and Griffin, Ga distributing wholesale novelties and related convenience store items. These were new and recent market items being introduced in the West Central Georgia area.
My Job- I telemarketed and negotiated with different convenience and general merchandise store retailers and serviced their accounts. I was also responsible to set the schedule for restocking and replacing.
Accomplishments-Introduced and marketed new products in selected region and set up 60-100 stores in 15 month period. I used my telemarketing and sales skills to work with owners of small retail businesses.
Mar 2007-
June 2008
Feb 2006-
Mar 2007
Be In Health-Non Profit Thomaston Ga
4178 Crest Highway
Thomaston, Georgia 30286 706-***-****
Supervisor Bob Colley
Description- Company was engaged in printing books, printed material, CDs and DVDs on the subjects of physical and spiritual health and well being. They leased highly sophisticated ICON printing systems and state of the art CD and DVD reproduction equipment for retail health related items.
My Job-I was a quality control specialist at Be In Health Company and I operated DVD/CD recording equipment with computer software. I also operated the ICON printing system for training manuals, printing and production and quality control of soft bound books.
My Accomplishments- As a team member we were able to meet production deadlines on a weekly basis. I also co-developed Power Point training slides for health for teachers.
The Cartridge Factory LLC.com
Goose Creek, South Carolina
Owner
Shep Funderberk
Description-Company marketed and sold Refill Ink Cartridge machines to printing companies and small businesses. The owner was the manager and sales person of the equipment.
My Job-I was the marketing and sales person to 20-30 retail locations that became drop off points for cartridges to be recycled. I had to negotiate the fees for the cartridges, set up point of sale material, signs, advertising flyers and drop off containers for each location.
My Accomplishments- I was able to set up between 80-120 stores for 4 factories over a 12 13 month period. I was able to to get 5-8 pick up point stores over the required minimum in each location in 3 states. I was self confident and determined since I knew this was a win-win-win situationfor all parties.
I worked as sales, location, marketing and promotion specialist-independent
contractor for The Cartridge Factory LLC.com company for Shep Funderburk –
Cell phone-/405-***-****///Company-1-800-***-****
1.Telemarketed on an on an ongoing basis 20-40 hours and contacted retailers to be drop off/pickup points for company’s recycle program –also did promotion, marketing and signage placement advertising for several Cartridge Factory LLC owners
2. Planned and coordinated negotiations between retailers and the company’s factory’s franchisee-actual face to face contact with@250-300 retail/factory locations
3. Placed physical and print advertising, promotional material in high traffic areas
4. Familiarized myself with Excel, Powerpoint, MS Word and other MS programs
Educational Experience
NAME OF SCHOOL CITY/ STATE GRADUATE? DATE DEGREE MAJOR
HIGH SCHOOL
FK LANE NYC, NY YES JUNE 1969 ACADEMIC
COLLEGE
RICHMOND STATEN ISLAND, NY YES JUNE 1973 BA HISTORY/ENG
COLLEGE
CORPUS CHRISTI CC, TEXAS YES JUNE 1988 MA ESL/SPEC ED
STATE UNIVERSITY SECONDARY EDUCATION
2 years teaching experience in Corpus Christi, TX area
1988-1990
Computer skills
Website building-
WordPress
Kompozer
MSOffice programs
Some Insurance software programs
Some basic html code
Office skills
Accounting profit/loss statement
Customer organization Lists
Networking and Trade Contact skills
Office equipment available
Hi speed cable access
Computer& Printers
VOIP long distance phone
Fax
Cell Phone
Military Experience
US ARMY
SIGNAL CORPS
MOS-RADIO/ELECTRONICS REPAIR 31E30/31T30
W GERMANY, TEXAS, GEORGIA,SOUTH CAROLINA
Educational Experience
BA-History, English,ESL
MA-Secondary Education, Special Education
Corpus Christi State University
2 years teaching experience in Corpus Christi, TX area
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