Customer Service Social Media

ALEXIS MACLEOD

416-***-**** **********@*****.***

SUMMARY OF QUALIFICATION

Friendly and energetic individual with customer service experience

Service Excellence certified and Food Handlers Certificate

Great interpersonal and leadership skills, team worker and cooperative in problem solving

Able to multitask, work independently and with minimal supervision, as well as within a team

Outstanding record of punctuality, reliable and hardworking with strong work ethics

Excellent oral and written English communications skills

Good computer skills: Word, Excel, PowerPoint, Email, Internet Search and Social Media RELEVANT SKILLS

Greeted customers entering into the establishment and ensured a positive experience

Communicated with customers in a friendly and courteous manner, provided information, answered questions and helped them with choosing a pet

Supervised visitors interactions with pets and ensured safety standards were in place at all times

Fed pets, took care of their needs and ensured they were healthy; reported any problems to management

Cleaned cages and other areas; maintained a clean and organized working environment on a daily basis

Babysat children, supervised and assisted with daily activities such as home works, meals, entertainment activities and ensured their needs were met WORK HISTORY

Volunteer, Kitten Adoption/Charities PetSmart, Markham, ON 2016 Babysitter Private Family, Toronto, ON 2012

EDUCATION & TRAINING

Food Handlers Certificate Heydon Park Secondary School, Toronto, ON 2016-2021 Academic Upgrading PTP Adult Learning & Employment Programs, Toronto, ON 2018 High School Diploma Heydon Park Secondary School, Toronto, ON 2017 AWARDS

Perfect Attendance Award at Heydon Park Secondary School 2015

Awarded for punctuality, organizational skills and completing all class work

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