Customer Service Manager

JH

OBJECTIVE

To obtain a job in a growing and developing company.

Provide legal or managerial administrative support to others in the company. Looking for growth in an administrative capacity.

SKILLS

Excellent communication skills

Well organized

Task orientated

Proficient in multiple computer skills such as, Microsoft, Excellus, PowerPoint

Able to multitask on multiple cases when necessary

Able to work under pressure and with time constraints.

JEFFREY J. HAYES SR.

22 JACKSON ST. LYONS, NY 14489

315-***-****

*****-*********@*****.***

EXPERIENCE

RESTAURANT MANAGER, BURGER KING, ROCHESTER NY

MAY 1998- JANUARY 2019

Responsible for daily management of staff in a fast-paced environment.

Responsible for customer satisfaction and customer service by others as well as myself.

Responsible for doing daily as well as monthly inventory and ordering all store supplies.

Responsible for banking, scheduling employees, doing daily cash sheets, supervising other managers.

Responsible for training all managers that are in training for my store as well as other stores.

EDUCATION

Bryant & Stratton College

https://www.linkedin.com/in/jeffrey-hayes-sr-622530170/

Majored in Paralegal Studies

Specialized in the following Law Programs: Civil, Torts, Criminal, Wills, Trusts, Estates, Law Office Management, Legal Research I & 2, Psychology

Studied Computers and Office Technology

Graduated with a GPA of 4.0

Graduated Suma Cum Laude

Alpha Beta Kappa Honor Society

Graduated in April 2019

Attending Purdue University in May of 2019 to pursue my bachelor’s degree

North Rose-Wolcott High School

Graduated in 1985 High School Diploma. Major in Science and Math 3.45 GPA.

VOLUNTEER EXPERIENCE OR LEADERSHIP

Work for a semi pro baseball team during the summer organizing events as well as the public-address announcer during the games.

Do public address announcing for local high school football and basketball teams.

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