Legal Secretary Insurance
Resume:
Heather Del Degan
PO BOX 2414
Abbotsford, BC V2T4X3
OBJECTIVE:
In the process of relocating to Alberta
To grow in a company and/or corporation
To show off my skills and to work in a company that will use my knowledge towards their growth in the company
I have great customer skills and work well in a group or on my own
EMPLOYMENT:
Dec 2003 – Present:
Insurance Corporation of British Columbia (ICBC)
CSR/CCAT: working in call centre environment. Answering calls to take claims from the public. Customers calling in to report auto accidents or pedestrian claims to being a passenger to having their property damaged via a auto accident. From taking fatality reports and reports from private insurance companies and out of province companies. Also taking calls and setting up claims for MD disputes or liability disputes. Handling contentious claims. To setting up the claims assessment review. Sending out liability letters and taking claims and statements. Handling hit and run claims. Comprehensive claims. Also setting up rentals for the customers. And just general calls regarding the status of their claims.
Also worked in the Head Office / Head Injury Department
Was a legal secretary for the examiners on high profile claims or high risk claims.
Got the files ready for mediation and or settlement.
Worked along side defence counsels and plaintiff counsels.
Page 2
Heather Del Degan / RESUME
604-302- 9549
Nov 2000 – Dec 2003:
First Resolution Management Corporation (FRMC)
Debt collector for United States card holders. Customers delinquent on their credit cards and have gone to collection. My department was the legal side where we worked along side several law firms in the states. Where we had to work within the law parameters of the law
in each state we were assigned which was about 8 each. Making settlements and filing with the courts when the customers file for bankruptcy.
Feb 1998 – Nov 2000
Alternate Dispute Resolution Centre (ADRC)
Setting up medications for ICBC and in the private sector. Working with plaintiff and defense counsels and mediators.
HOBBIES:
Reading, hiking, bowling, breeding chihuahuas
REFERENCES
Upon request
Contact this candidate