Test Customer Service

Mobile: +1-416-***-**** Ashwini Ramanan E-Mail: ********.***@*****.***

Professional Summary

●Having around 5 years of experience in Software testing in the areas of Web based, Mobile applications, Client - Server applications using Manual and Automation testing techniques. Well versed in Manual testing techniques and methodologies.

●Good Knowledge on using BDD Frameworks like Cucumber.

●Good Expertise on Requirements Analyzing.

●Expertise in writing Test strategy, Test Plan Preparation and Implementation, Test Case Design, Test Tool usage, Test execution, Defect Management and Defect Tracking.

●Experience in Banking (BOFA Account), Energy, E-Commerce, Healthcare domains.

●Experience in SDLC like Agile (Scrum), Waterfall.

●Experienced in complete Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Bug Life Cycle.

●Adept in identifying Test Scenario’s and Writing Test Cases by applying Test Case Design Techniques.

●Extensively worked on various Testing types such as Integration, System, Functional, Non-Functional, Regression, Sanity, Smoke, User-interface (GUI), Data base and User Acceptance Testing (UAT), Performance Testing.

●Working experience with defect tracking tools like JIRA, Test Director/HP ALM (QC) and Mantis, Red mine, Test Link.

●Carried out Manual Testing with SQL scripts and responsible for testing the product using SQL Queries for the DB check and server startup/new builds.

●Ability to successfully manage multiple deadlines and multiple projects effectively through a combination of business and technical skills.

●Execution of automated test scripts using Selenium Tool.

●Extensive experience with Microsoft Office tools (MS-Word, Power Point, Excel and Access).

●Good knowledge and testing experience on Mobile testing.

●Excellent experience with source version control tools such as TFS & GIT .

●Good analytical, documentation and communication skills and ability to work independently with minimal supervision and also perform as part of a team.

Professional Qualification

B.E (Computer Science) - Anand Institute of Higher Technology, Anna University, India, 2011.

MySQL Training - NIIT, India, 2011.

Software Testing Training - CegonSoft Pvt. Ltd., India, 2011.

Technical Skills

Testing Tools: Selenium 2 Web Driver/RC/IDE/Grid, Quick Test Pro (QTP/UFT), Load Runner.

Defect Tracking Tools: Quality Center, JIRA, Test Link, Mantis, Red mine.

BDD Frameworks: Cucumber.

Programming Languages: C, C++, Ruby, SQL.

Web Technologies: HTML.

Script Languages: SQL scripting

Platforms: Windows 2003 Server, Windows XP/7/8/10, MAC OS X, iOS, Android.

Databases: MS SQL Server 2005, 2008.

Methodologies: Agile Scrum, Waterfall.

Domain Knowledge: Health Care, Energy, Banking, E-Commerce.

Professional Experience

Employer: Golden Dollar Discount, Mississauga, Canada.

September 2018 to Till Date

Description:

Working as a Cashier/Customer Service Part-Time.

Employer: Photon Interactive Private Limited, Chennai.

August 2016 to August 2017

Projects: Sanofi (Client), Journey (Internal Project)

Description:

Sanofi (On-the-Go): The scope of the project is to build a digital solution for empowering patients and caregivers to ensure effective patient management & realize better outcomes. Sanofi has decided upon the first step towards this initiative as building a pilot peer to peer mobile application providing “On-the-Go” service for diabetes patients & caregivers.

Journey: Journey is Platform to where multiple management has authority to raise a request for their travel purpose, getting approval from lower level to higher level within the Organization.

Role: Senior QA Engineer.

Responsibilities:

●Analyzed Requirement documents.

●System test case preparation and execution in the Test Link.

●Effective coordination between development team and discussed technical problems.

●Effective Bug Tracking in Defect Tracker.

●Attended Scrum meetings with agile team and reporting the regular status.

●Performed Mobile Application testing.

●Performed Regression, Smoke, Sanity, and GUI testing in the Android and iOS mobile devices.

Technology: ASP.Net.

Employer: Infosys Limited, Chennai.

October 2015 – Feb 2016.

Products: Global Pay plus (GPP).

Description: GPP is a domestic and international payment processing platform which provides a highly scalable global payments engine to support multi-bank and multi-currency.

Client: Bank of America (BOFA).

Domain: Banking.

Role: Test Analyst.

Responsibilities:

●Analyzed payment scenarios from QC.

●Has been trained for inbound and outbound payments processing for APAC region.

●Has gained Knowledge in SWIFT Messages.

●Effective Knowledge sharing within the team.

Technology: ASP.Net.

Employer: ANB Systems, Chennai.

December 2014 to September 2015.

Products: ETRACK.

Description: ETRACK is a web-based technology platform for managing Energy Efficiency programs and Demand-Side Management operations of electric and gas utilities. This web-based system provides a user-centric portal for managing design-to-inspect life cycle of energy efficiency programs proficiently.

Client: Oncor, Center Point Energy-USA.

Domain: Energy.

Role: Software Tester.

Responsibilities:

●Analyzed Requirement documents.

●System test case preparation and execution.

●Review test cases written by team members.

●Review bug reports from the test team.

●Effective coordination between development team and discussed technical problems.

●Effective Bug Tracking in JIRA, Defect report preparation and RTM.

●Attended Scrum meetings with Agile team and reporting the regular status.

●Performed Regression, Smoke, Sanity, GUI and Browser compatibility testing.

Technology: ASP.Net.

Employer: Beracahsoft India Pvt. Ltd, Chennai.

May 2013 to Dec 2014.

Products/Projects: TMS, Sound4Me, Brokers Unite, JBL Supply.

Description:

TMS: Team monitoring made simple (TMS) is an online tool for programs involving youth services and management. TMS helps in surveying, reporting and cross-referencing of youth data across various organizations.

Sound4Me: Sound4Me is a social networking application to listen, share music to friends. Users can search friends, add friends, search music from YouTube and add it to their playlist and send it to their friends or parade it.

Brokers Unite: BrokersUnite.com is an insurance specific social networking site where different brokers/agents unite together. It provides Brokers with essential tools such as Insurance specific CRM system, Lead Auto-Responder, Lead Auto-Dialer, Mass Emailer, Power Dialer, and Agent Website in order to help them succeed in today's industry.

JBL Supply: JBL Supply is a Web application for an organization, where in Customers order products, for which an invoice is generated and is handled by JBL Supply admin.

Client: USA.

Domain: E-Commerce, Social Networking, Insurance, Healthcare.

Role: Test Lead.

Responsibilities:

●Managed a team of 4 members.

●Participated in client meetings for requirement gatherings.

●Analyzed Requirement documents.

●Prepared Executed Test cases and driving the Test team.

●Review test cases written by team members.

●Performed Functional, Non-Functional testing, Mobile Testing.

●Defect tracking & Review bug reports from the test team.

●Handled multiple projects and driving product improvements.

●Regular status update to the stakeholders.

Technology: ASP.Net.

Employer: Sedin Technologies Pvt. Ltd, Chennai.

Nov 2011 to Mar 2013.

Products/Projects: Prefer2Watch, Well Surveyor, Geared for Good, Good Stock, Lov.com, Orion.

Description:

Prefer2Watch: Media application as E-commerce enables socialization which facilitates customers to build the business in huge network.

Well Surveyor: Well Surveyor is a simple user-friendly tool for oilfield well/unit management, where master admin can create Multi Company or Single company admin.

Geared for Good: Geared for Good is an online community based platform built for philanthropic organizations and individuals that use fitness activities.

Good Stock: Good Stock is premium photography online application provides highest quality resources for CGI productions focusing mainly on the automotive industry.

Lov.com: Shopping Mall Management System is a virtual on-line shopping website. It maintains information about the products, brand and shopping outlet details. Stakeholders can display their products and brands.

Orion: Orion is a Web based Intranet application of Rails Factory (Sedin Technologies) where in user can enter time sheet, view statistics, apply leaves, view employee details, and view Announcements/policies.

Client: USA, Germany.

Domain: E-Commerce, E-Shopping.

Role: Software Tester.

Responsibilities:

●Analyzed use case and functional documents.

●System test case preparation and execution.

●Automation of test cases using Selenium Web driver.

●Used Selenium Web Driver to handle various web page controls like textbox, button, dropdown, Checkbox, radio button, labels using X Path and other locators .

●Depicting the flow of data within and between technology systems and business functions/operations Automated Functional and Regression Testing using Selenium IDE, Web Driver.

●Performed Functional, GUI, Browser compatibility, Performance Testing, Mobile Application Testing.

●Effective coordination between development team and discussed technical problems.

●Effective Bug Tracking in Bug Tracking Tool Mantis.

●Test plan, Test log, RTM, Defect report Preparation.

●Reporting the Regular status to the higher authorities in a timely manner.

●Handled multiple projects and driving product improvements.

●Prepared and executed Cucumber acceptance test scenarios in Rails Framework.

●Tested Mobile applications in different devices like IOS, Android, Black berry.

Technology: ROR, JSP/Java.

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