Customer Service Representative

Winsome Frazier

(C) 786-***-****

*************@*****.***

CAREER OVERVIEW

Handle all assignments and work load assigned in a an effective manner AREA OF EXPERTISE

Quick Learner

Extremely Organized

Proven Leadership Abilities

Data input and can multi task

Core Accomplishments

Computer Proficiency

Microsoft Word and Excel

Effective Communication

Exceptional follow up experience

Organization and order tracking

EMPLOYMENT HISTORY

Inktel, Miramar, FL

5/2018-8/2018

Customer Service/Sales Rep

Worked at Inktel on the Pepboys Account and Boston Market Account

Provide customer service

Answered customer questions

Upsold products and services

Take orders and schedule deliveries

Lel Caribe/Leading Edge Warehouse Doral, FL

07/16 - 01/18

Warehouse Worker

Worked in the warehouse area dealing with shipments coming in

Loaded and unloaded trucks

Receiving packages from UPS,FEDEX and USPS.

Once packages come in, marked and placed them in the section by color, name and destination.

Inspect the merchandise to make sure nothing was wrong or broken when came in to the warehouse.

CareerUSA Staffing/ Inktel, Miramar, FL.

03/16 - 06/16

Customer Service/Sales Rep

Worked at Inktel as a temp job for CareersUSA Staffing.

Customer service representative

Helped customers locate their orders

Placed orders through Boston Market

Upsold products and services

Transhire Staffing Agency, Ft. Lauderdale, FL

05/2010 - 8/2010

Election Worker

Pulling election ballets

Scanning the electrons to make they worked with the machines before being sent out to election sites

Made sure the voting machines worked properly and stored in the right cabinets

Made sure voting machines were assigned correctly for shipping to the election sites. Ultimate Staffing Agency Boca Raton, FL

06/2007- 08/2007

Warehouse- l

Worked in the back pulling orders

Boxing up security products and relabeling orders to be reshipped out to businesses or homes.

Made sure all orders was correct in the data so nothing was wrong when being shipped. Careers USA Boca Raton, Florida

06/2006 - 9/2006

Warehouse Worker

Worked as a freezer selector pulling orders and labeling them to be ship out.

Made sure orders were completely fulfilled before starting new task

Wrapped and packaged items correctly

Kept track of inventory

EDUCATION

2005 Mississippi State University- Starkville, MS USA 2001 Miami Northwestern Sr. High - Miami, Florida USA Drama, High School Diploma

AFFILIATIONS

Member of MSU basketball team

(2001-2005)

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