Quality Assurance Analyst
Resume:
Devang Bhavsar
**********@*****.***
OBJECTIVE:
Seeking a position that involves Software testing, quality assurance, requirements analysis, training and/or technical writing where I can utilize my skills to help achieve an organization its goals and further refine my own while working.
EDUCATION:
Moraine Valley Community College, IL, USA July 2014
• Bachelor of Computer Science with a Concentration in Networking. TECHNICAL SKILLS:
• Tools: HP Quality Centre, Jira, Excel Reports.
• Domains: Banking, Health Care, Insurance, Finance and Distribution using Oracle Apps.
• Participated in requirement gathering and test plan review meetings.
• Analysis: Requirement Analysis, AS-IS, TO-BE
• Documentation: Test Plans, Test Cases, defect logs, test and defect reports, test result summaries,
• Testing types: Sanity, System (Black Box testing), System Integration, End-to-End, Regression, White box, Compatibility, Configuration, Risk based, Iterative, Data migration, Performance,
• Environment or Platforms: Windows, Linux, Web, Client Server
• Database: Oracle 11i, SQL Server 2005
• MS-Suite: MS Word, MS Excel, MS PowerPoint, MS Outlook and MS Access. PROFESSIONAL SKILLS:
• 5+ of extensive experience in Quality Assurance for the Client-Server, Web-based and ERP applications on domains like Health Care, Finance and Retail.
• Seasoned QA professional with expertise in Manual Testing / Automated Testing
• Experience in testing Web-based / PC-based / E-commerce and Client-Server applications on different environments.
• Strong knowledge of Software Development Life Cycle (SDLC), Testing Methodologies and Techniques.
• Strong experience in developing Test Plans and Test cases using requirements and design documents while specifying Testing Overview, Approach, Strategy, Scope, Roles and Responsibilities.
• Expertise in performing different types of Testing: Functional, Integration, Performance, Regression and User Acceptance Testing (UAT).
• Good experience in both black box testing and Gray box testing.
• Strong experience in both waterfall and agile methodologies.
• Hands on experience in writing simple SQL queries to test the data accuracy.
• Knowledge of Load Runner.
• Participated in the Review meetings, interacted with the developers and discussed technical problems and reported bugs.
• Excellent interpersonal and customer relational skills. Proven communication, presentation skills, self-starter, goal oriented and leadership qualities.
• Proficient in English, Punjabi and Hindi.
PROFESSIONAL EXPERIENCE:
Jr. QA Analyst June 2016 – April 2019
Wind Mobile, QC
The objective of this project was to do a mobile testing for Rewards program. It’s a point system program, where customer gets points when they purchase on their Wind account and extra points on their credit card purchases and payments. Key responsibilities:
• Apart from functional testing, worked closely with developer in Unit Testing and performed software testing.
• Practiced a structured, methodical approach to the testing of systems by preparing detailed test case documentation to ensure full coverage of test scenarios, test strategies, defect tracking, preparing testing estimates that incorporate all activities required to effectively test the system.
• Record test cases/scripts/data on a reference device/emulator.
• Used KATALON to automate front-end web applications, mobile and web services.
• Maintain test cases/scripts/data for each application/product.
• Ensured that system integration test results are documented and reviewed with business analyst.
• Implemented Negative and Positive testing in controlled and uncontrolled situations.
• Executed data warehouse testing with focus on ETL tasks for data cleansing, validation and integrity.
• Actively participated in project implementation and provided QA sign off.
• With JIRA tool - tracked defects, created components and managed project. Environment: HP-ALM V11, Windows XP, SQL, PL/SQL, QTP, KATALON, SOAPUI, MS Office. Desjardins, Montreal, QC Nov 2014 – May 2016
Junior QA Analyst
Desjardins offers a variety of products and services, including life insurance, property and casualty insurance, mutual funds, annuities, pension and retirement services, real estate brokerage franchises, and through relocation services. Institutions in addition to programs offered directly to consumers and through realtors and home equity builders offer online services, which provide customers to manage their accounts. The online service includes obtaining mortgage loan information/quotes, making loan payments, managing personal and amortization schedules, obtaining documents, forms, payoff statements, and manage automatic account drafting. Project was to create an application for the third party to reduce the cost burden of the calls to service centers.
Key responsibilities:
• As a QA Analyst where worked closely with project stakeholders, SMEs, and staff to create and understand the requirements and specifications and do technical writing.
• Created flow-charts, data flow diagrams and process diagrams.
• Created business and logical data models along with Data Dictionaries for stakeholder agencies applications. Made sure on time with deliverables.
• Created use case and business case diagrams.
• Responsible for creating Test Plans, Test Cases and Test Scripts.
• Performed Load, Stress, Functional, Regression, Performance, UAT and Black Box Testing.
• Attended weekly meetings to keep track of bugs encountered during all phases of testing.
• Used cloud-based computing to host applications for clients for their customers using SAAS (Software as a service).
• Recording, analyzing, and verifying test results.
• Identified tracked and resolved defects using HP Quality Center (ALM) and for creating test plans, executing created tests using test lab and to log and close defects.
• Performed Business Functional Tests at various stages of STLC such as Functional, Integration, Interface, System, UAT and Regression Testing in Web/Client Servers.
• Preparing the Requirement Traceability Matrix to trace what happened application at certain stage and ownership of the same.
Environments: HP-ALM V11, Windows XP, SQL, PL/SQL, MS Office, JIRA Confluence. PERSONAL SKILLS:
• Good at finding fast and effective solutions to various problems.
• Very organized and disciplined.
• Respectful, well manner and punctual.
• Willing to learn and is flexible in any source of matters.
Contact this candidate