Jan **** - Present
Dec **** - Nov 2014
July 2011 - Oct 2012
May 2009 - May 2011
2009
Moamen Elsabea
*** ********* **** *******, ** E1C 7P6
506-***-**** • ac9x68@r.postjobfree.com
Summary
Self-motivated supervisor who is successful in building and motivating dynamic teams. Work Experience
Shift Supervisor, KFC
Moncton, NB
● Resolve customer complaints and report issues to senior management.
● Sustain safety protocol to ensure proper, cost-effective and safe handling of equipment and materials.
● Complete opening and closing duties to facilitate business operations. Sales Representative, Al-Futtaim Automall - Toyota Showroom Dubai, United Arab Emirates
● Prepare and process contracts and order forms for new and existing customers.
● Recommended accessories and provided details regarding latest sales promotions to increase sales.
● Completed expense reports for accounting.
Call Centre Agent, Americana Group
Sharjah, United Arab Emirates
● Prepared and processed customer account forms and database changes.
● Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
● Completed outgoing calls according to assigned call list. Sales Clerk, E Max Electronics
Sharjah, United Arab Emirates
● Respond to customer questions regarding products and services.
● Setup of advertising displays and merchandising.
● Process sales transactions.
Front Desk Receptionist, Hilton Green Plaza
Alexandria, Egypt
● Set guest and group reservations and process check ins and check outs.
● Collaborate with housekeeping and maintenance staff to address and mitigate facility issues.
● Respond to inquiries and requests made online, by phone and email.
● Manage customer concerns and rectify issues to complete satisfaction. Education & Certificates
Bachelor Of Philosophy And Psychology
Alexandria University, Faculty Of Arts