Chemical Engineering Customer Service

Chong Kai Xiang Louis

Address: ***, ***** ** */*, Bandar Kinrara, 47180 Puchong, Selangor.

E-mail: ************@*****.***

H/P: 012-*******

Objective:

To secure a full time position where I would be able to put my training, skills and experience to proper use to the benefit of any institution I work in. Occupational experience:

Content Review Analyst in Accenture (October 2017 – present)

- Currently serving on the HAZMAT team, monitoring and identifying harmful and illegal online imagery and content to ensure a safe online experience for children.

- Previously part of the aQuality team, which monitors the overall functionality of smartphone applications.

Intern in Linde Malaysia Sdn. Bhd. (November 2015 – February 2016)

- Served on the Cylinder Supply Management Chain (CSCM) team to assist in implementing TrackAbout, a barcoding system on the gas cylinder supply chain within all Linde plants in Malaysia. Also wrote training material and company-wide articles on the TrackAbout system and edited the cylinder filling manuals accordingly. Education:

University: Monash University Malaysia (Bachelor of Chemical Engineering), 2013 – 2017

Pre-University: Taylor’s College Subang Jaya (South Australian Matriculation), 2012

Secondary: Sekolah Menengah Kebangsaan Damansara Jaya, 2007-2011

Primary: Sekolah Kebangsaan Taman Megah, 2001-2006 Achievements:

Graduated with a Bachelor of Chemical Engineering degree from Monash University with a WAM of 61.175.

Scored an ATAR of 87.00 in the South Australian Matriculation.

Member of the editorial board for the official yearbook for the South Australian Matriculation programme in Taylor’s College.

Scored 5A+, 1A, 2A- and 1B in SPM, with an A+ in Additional Mathematics, an A in Physics and A- in Chemistry.

Member of the Red Crescent Society in secondary school. Skills

Proficient in MS Office.

Very fluent in English and Bahasa Malaysia, with excellent communication and verbal skills.

Team player who is willing to cooperate with any group to achieve a pre-determined objective, whatever that objective may be.

Experienced in customer service by virtue of previously being a part-time driver for Grab.

Disciplined and dedicated and will not stop until job is done, as well as willing to learn new things on the job, diligent and a fast learner.

Loves problem solving and very hands-on, and willing to work in any role, anywhere. References available upon request.

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