Customer Care Sales

Thirusha Naidoo

Merebank

Tel: 060-***-****

E Mail: *******@*****.***

Dear Sir/Madam

I have excellent telephonic and communication skills and always aim to maintain a level of professionalism. I am able to multi-task and consider myself to be a problem solver. I excel in performing at general office duties as well as uncommon tasks and always project a professional business image as well as superior handling of priorities in a timely and efficient manner. I feel that I am a fast learner and can excel in a company if given the opportunity.

Thanking you

Yours sincerely

Thirusha Naidoo

EDUCATIONAL QUALIFICATIONS : Bachelor of Arts (3rd year incomplete)

COMPUTER LITERACY : Microsoft, Word, Excel, Power Point, Internet, Email, Pastel

NOTICE PERIOD : 2 Weeks

AVAILABLE FOR INTERVIEWS : At your convenience

PERSONAL DETAILS

SURNAME : Naidoo

FIRST NAME : Thirusha

NATIONALITY : South African

RACE : Indian

DATE OF BIRTH : 08/03/1986

GENDER : Female

LANGUAGE PROFIENCY : English

CONTACT NUMBER : 060-***-****

EMAIL : *******@*****.***

EDUCATION AND TRAINING

SCHOOL : Ganges Secondary School

SUBJECT : Mathematics (SG)

Biology (SG)

Geography (HG)

Speech and drama (HG)

English (HG)

Afrikaans (HG)

YEAR COMPLETED : 2003 Matric Exemption

TERTIARY EDUCATION

UNIVERSITY : University of Witwatersrand

QUALIFICATION : Bachelor of Arts

SUBJECTS : 1st Year

• Archaeology

• Anthropology

• Geography

• Internationals Relations

2nd Year

• Archaeology 2

• Anthropology 2

• Geography 2

• Psychology 1

3rd year (Incomplete)

• Archaeology 3 (Major)

• Anthropology 3 (Major)

EMPLOYMENT HISTORY

(In order from the most recent position held)

EMPLOYER

:

A5 Cash & Carry

TYPE OF INDUSTRY

:

Retail

POSITION

:

Admin / Advertising & Marketing / PA to Director

REPORTED TO

:

Director and Business Development Manger

DATES OF SERVICE

:

October 2014 – present

DUTIES

:

Core function – advertising and promotions

Media planning

Booking adverts in various publications and radio broadcasters as well as pamphlet distribution

Planning and organising in store promotional events such as outside broadcasts

Capturing of promotions on in house system

Ensuring promotional stock items are in store by liaising with store managers and warehouse

Ensuring displays are prepared

Arranging and distributing advertising material such as handbills/posters

Monitoring sales and stock of promotional items

Arranging printers, telephone system equipment and related queries

Handling pest control and hygiene services

Supplier payment follow ups

Arranging passports, flights and accommodation for the directors when required local and international

Reliving reception when required 35 line switch board

REASON FOR LEAVING

:

Contract to contract position

CONTACT PERSON : Salochini Naidoo – 031-***-****

EMPLOYER

:

Rain Air Marketing

TYPE OF INDUSTRY

:

Marketing

POSITION

:

Administrator / PA to Director/Data Typist

REPORTED TO

:

Director

DATES OF SERVICE

:

January 2010 - September 2014

DUTIES

:

Core function – handling the day to running of the business

Reception / Administrative duties

Submitting finance applications to Nedbank, RCS and CT International

Data Capturing

Providing support to sales managers and sales reps

Stock control

Booking flights / venues / appointments

Customer care

Logging customer complaints

Invoicing customers

Paying commissions using an in house system

Submitting insurance claims

Managed flats owned by company

Maintenance

Collection of rent

Renewing lease agreements

Pastel- invoices, quotations, sales orders, petty cash

REASON FOR LEAVING

:

Retrenched

CONTACT PERSON : Suzette Niemand – 031-***-****

EMPLOYER

:

AllegroWay Marketing (Multilevel Marketing Company)

TYPE OF INDUSTRY

:

Direct Marketing

POSITION

:

Administrator / Personal Assistant / Data Capturer

REPORTED TO

:

Director

DATES OF SERVICE

:

March 2009 – December 2009

DUTIES

:

Core function is to maintain the day to day running of this medium sized but busy business

Submitting debit orders to absa / netcash

Handling admin, data capturing and queries for over 200 networkers

Administrative duties

Faxing /Filing

Data Capturing (In-House System)

Customer care

Logging in complaints

Resolving complaints - commission/debit orders

Invoicing networkers using pastel with regards to purchases/payments

Arranging weekly meetings

Booking flights

Dairy Management

Pastel-invoices, quotations, sales orders, goods received notes petty cash

Stock control – ordering and receiving of stock and office supplies.

REASON FOR WANTING TO LEAVE

:

Moved internally to Rain Air Marketing

Contact this candidate