CYNTHIA C. FRANCIS
**** ******* ***** ● Tracy, CA 95376
209-***-**** ● email@example.com
Bilingual: English and Tagalog
To obtain a position in an office/clinical environment that fully utilizes my skills and qualifications as a Medical Billing Specialist - Administrative Assistant. SKILLS:
Telephon -e (multi-line) and reception techniques Knowledge of insurance programs: Correspondence, mail processing HMOs, PPOs, IPA/IPOs, Workers Book-keeping & collection procedures Compensation plans, TRICARE, Medical terminology CHAMPVA, Blue Cross & Blue Shield, Managing & filing patient records Medicare, Medicaid, Disability Claims, Appointment scheduling Medi-Medi Plans.
Treatment authorization referrals Office 2007: Word, Excel. Vital signs Medisoft Software
Patient Billing (electronic and manual) Dental Administrative Procedures: CMS-1500, UB-94 claim forms Appointment scheduling, Charting, Coding: CPT, ICD-9, HCPCS, DRGs Insurance & Coding, Terminology EXPERIENCE:
C-Ellis Board & Care Facility, San Lorenzo, CA (Apr 2014 - Nov 2015) Owner
Dr. Yamanaka, Cupertino, CA (Jan 2013 - Mar 2014)
Health Infusion Chiropractic, Sunnyvale, CA (Oct 2012 - Dec 2012) Medical Administrative Assistant Externship
Managed medical front desk computerized and manual scheduling systems, billing and health/insurance records.
Insurance verification, including rooming patients and patient in-take, preparing medical equipment for physician.
Charting patient files, managing medical inventory, working knowledge with computers and Microsoft Windows, Word and Excel.
Medline Industries, Tracy, CA (June 2016 - Oct 2016) Warehouse Picker
Joan Anderson, Santa Clara, CA (2008 - Sept 2014)
Marion De Melo, San Jose, CA (2009 - Nov 2011)
Frank & Mary Ann Ruiz, Santa Clara, CA (2001 - Jun 2009) Private Certified Nursing Aide
Stratford Career Institute - San Albans, VT (Oct 2018 - July 2019) Diploma - Medical Billing Specialist (Hons)
Everest College - San Jose, CA (Mar - Oct 2012)
Diploma - Medical Administrative Assistant
Santa Clara Adult Education - Santa Clara, CA (Sept 2012) Certificate - Medical Coding
Certificate - Spanish for Medical Professionals
West Med College - San Jose, CA (2004)
Certificate - Emergency Medical Technician Program Mission College - San Jose, CA (2002)
Certificate - Nursing Assistant
Academy Of Learning - Vancouver, B.C, Canada (1996) Diploma - Computerized Accounting
Far East University, Manila, Philippines (1984)
Bachelor of Science - Nursing
Far East High School, Philippines (1980)
Diploma - High School
Elderly Administrator Certification Program from CA Dept. of Social Services, Community Care Licensing Division - Cert. No: 603-***-**** (Expires Apr 2020) CPR/AED Training from Everest College - San Jose, CA (2012) HIPAA/OSHA Training from Everest College - San Jose, CA (2012) HOBBIES: Gardening, home renovation, reading and travelling. REFERENCES: Available upon request.
CITIZENSHIP: Canadian with US Permanent Residence status.