Back Office Sales

Surbhi Mathur

GC Holder

Linkedin.com/in/surbhi** Ph: 407-***-**** **************@*****.***

Professional summary

Service oriented associate with over 5 years of experience in Management and support operations. Able to learn new tasks quickly and proficient in growing relationships along with producing high quality work in organized and timely fashion. Hard working and dedicated to high levels of meeting business goals with a drive of excellence by prioritizing the customers needs and meeting their exceptions by building customer relationship.

Skills

• English speaking

• Coordination

• MS Excel

• Decision making

• Active listening

• Negotiation

Experience

Consultant (Recruiter)

Mphasis Corporation, Orlando, FL April 2018- Present

• Hire employees and process hiring-related paperwork regarding staffing needs and keep the hiring manager informed on their staffing needs.

• Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.

• Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software like People Soft, BPM, PRF’S etc.

• Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.

• Contact job applicants to inform them of the status of their applications.

• Schedule and conduct phone, zoom and In-person interviews.

• Extend and negotiate verbal offers, ensures that new hires receive the offer letter and follow up on the offer letter to ensure that are received and signed and as returned.

• Passively recruiting candidates through LinkedIn, job boards and vendors.

• Create daily reports to tracker the status of each candidate Offered, to be Offered and Joined.

• Dedicating time and energy in keeping abreast of the latest information. Associate

Ernst & Young, Gurugram, HR Nov 2015-Feb2017

• Review of Financial Statements which includes comparison of Prior Year financial statements with Current Year financial statements and recalculation of all the values. Reconciliation of bank statements.

• Co-ordination, supervision, and development of a growing team of account coordinators. Assist engagement teams with the production of audit documentation, including the collation and distribution of Global Audit Instructions and related reporting activities.

• Co-ordinate the submission and receipt of key audit documentation by audit teams in Siemens, Heitkamp & Thuman, Bombardier Transportation, Olympus, Grunenthal Gmbh, MEC Global and Laferge Holcim. Assist engagement teams with monitoring and communication of the budget, billing schedules and works in process for Various Projects using Excel.

• Collate relevant client information from publicly available databases and communicate to team via process associates. Training, coordinating day to day operations and quality control. Senior specialist

Investors clinic Infratech Pvt Ltd. Jun 2014- Jul2015

• Conduct time and motion studies to identify opportunities to improve worker efficiency.

• Plan the flow of work or materials to maximize efficiency.

• Modify equipment or processes to improve resource or cost efficiency.

• Compile operational data to develop cost or time estimates, schedules, or specifications using MS Excel.

• Collect and analyze data related to quality or industrial health and safety programs.

• Schedule and conduct weekly sales meetings. Responsible for generating sales with existing customers and developing opportunities with the new customers. Associate

Times Internet Limited Jul 2010- Jun 2014

• Creating and managing projects of international Innovations.

• Recording maintaining and other back office Tasks.

• Commuting with the clients, Handling content uploading on “Astrospeak.com”, Managing career report punching online.

• Handling all the clients of “Astrospeak.com”, Record maintaining and other back office tasks. Education

MBA (Marketing) Sikkim Manipal University Aug 2014 BBA Guru Gobind Singh Indraprastha University Aug 2011

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