Assistant Customer Service

TANISIA SALTER

*** *.****** ** #* Allentown, Pennsylvania, 18109

484-***-**** ******.*******@*****.***

WORK EXPERIENCE

Autistic Support,03/17-6/18

Paraprofessional

Teaching -Related Position With A School Generally. Responsible For Specialized Or Concentra Assistance For Students In Elementary Schools

Harrison Morton Middle School

Allentown School District

31 South Penn Street Allentown P.A.18105

SPECIAL EDUCATION DEPARTMENT,10/15-12/15

WORKING WITH STUDENTS STRENGTH,WEAKNESSES AND PROGRESS. TESTS ARE DESIGNED TO PROVIDE AN OVERVIEW OF A CHILD'S ACADEMIC PERFORMANCE, BASIC COGNITIVE FUNCTIONING AND/ OR HIS OR HER CURRENT STRENGTHS OR WEAKNESSES,THE ASSESSMENT CAN CONSIST OF ANYTHING FROM THE OBSERVATIONS OF A TEACHER OR AID TO STANDARDIZED AND CRITERION -REFERENCED TESTS TO COMPLEX, MULTI-STAGE PROCEDURES SUCH AS GROUP OF TEACHERS ASSEMBLING A LARGE PORTFOLIO OF STUDENT WORK. HARTFORD INSURANCE AGENCY

CUSTOMS SERVICE,SEPT 2014 -DEC 2014

ANSWERED CUSTOMER INQUIRIES REGARDING INSURANCE FIELD INQUIRY FOLLOW -UP CUSTOMER INQUIRIES CHECKING COMPUTER FOR PHYSICIANS/HOSPITAL PAYMENTS AND CLAIMS. Creative Kids Club, Bethlehem, PA

Teacher, Oct 2013 – Dec 2013

● Demonstrates communication and interpersonal skills as they relate to interaction with students,parents, other teachers, administrators, and other school personnel. Is available to students and parents for conferences according to system policies.

Newark Pre-School Council, Head Strat Program, Newark, NJ Teacher Assistant, Sep 1996 – May 2004

● as a teacher assistantyou will provide support for the classroom teachers or preschool education. this support included instructions paperwork as sometimes things like lesson plan.A Teacher Assistant is someone who works under a Teacher supervision to give students addition attention and instruction. Executive Suite, West Orange, NJ

Office Manager, Aug 1995 – Feb 1997

● Position involved answering Multi -lines phone and assisting instructor with lesson plans, typing reports,copying assignments, conducting Orientations for business owner interstinged in services. Ogden Allied Services, Newark, NJ

Security /Baggage Inspector, Jun 1994 – Dec 1995

● Inspecting all packages and persons interning the terminals, writing Investigation reports. Escorting VIP travelers. EDUCATION

ESSEX COUNTY VOCATION AND TECHNICAL HIGH SCHOOL, Newark, NJ High School Diploma, Jun 1990

Essex County College, Newark, NJ

Certificate, Jun 1997

● certificate in customer service.

Lehigh Carbon Community College, Allentown, PA

Certificate, Jan 2006

● home-based family child care aid program.

Pennsylvania School Of Business, Allentown, PA

Associate Degree, Sep 2009

● Business Administration Assistant.

ADDITIONAL SKILLS

● Computer Skills; Word Perfect 6,1, Microsoft Office, and Windows,Excel 2010 Advance, power points, QUALIFICATIONS SUMMARY

● •Proven Interpersonal skills, having worked with a diversity of professionals and childcare.•Attended Security Academy also have a Certification in Firearm Safety and CPR /First Aide, Self-defense and apprehension techniques.

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