Felicia Johnson
**** ********** ***** *****: 214-***-****
Cross Roads, TX 76227 Email: *****@***.***
Career Profile
Detailed-oriented Paralegal with 20+ years experience in administration, management, small claims court litigation, drafting pleadings, responding to subpoenas and court orders. Adept in negotiating settlement agreements and routine correspondence to outside counsel, customers, team members, and courts. Conduct all legal business professionally and with little guidance from attorneys and supervisors.
Administrative professional with corporate experience as a Sr. Legal Secretary, Sr. Executive Assistant and General Office Manager. Years of successful experience directing various customer service while fostering productive working relationships with a wide range of clients, colleagues, and key business partners.
Areas of Expertise
Summations
Lotus Notes
EIS Time Entry
Microsoft Office Suite
Administration
Management
Litigation
Proof reading
Adobe Pro
60 WPM typing
Customer Service
SAP
Word Perfect
Certified Notary Public
Proof HQ process
Data Entry
Professional Experience
TEAM CAR CARE, LLC - Irving, TX June 2016 - Present
Legal Assistant
Commercial Data and Analytics Company with over 5,000 employees around the world dedicated to helping customers and partners accelerate growth and improve performance through integrating data and insights.
Key Accomplishments:
Assist District Managers in various small claims court litigation matters across the country
Negotiate hundreds of settlements with outside counsel and clients on litigation claims
Handle all aspects of damage claims, property damage lawsuits, employee discrimination and personal injury claims
Handling service of process on CT Corp. website
Personally handle all word processing, proofreading, redlining and streamlining of procedures, coding, invoicing, drafts, revisions, bills, timesheets, memoranda
.
UNT FACILITIES PERSONNEL – Denton, TX January 2016 - June 2016
Personnel Specialist IV
The University of North Texas service organization responsible for the planning, renovation, maintenance, and repair of the university building and facilities.
Key Accomplishments:
Performed all administrative functions in support of the Facilities department
Subject matter expert in budgeting, human resources, recruitment, telecom, and risk management
Acted as liaison with on-campus departments and assisting with personnel related activities
Supervised a small staff of personnel and student employees with administrative support functions
TXU ENERGY- Irving, TX May 2006 - May 2015
Sr. Legal Secretary
The leading retail electric provider in the state of Texas.
Key Accomplishments:
Administered support to VP, Chief Legal Officer and 6 attorneys; coordinating schedules, appointments, meetings, and presentations
Assisted with corporate and regulatory filings and compliance issues
Identified and reinforced employment law matters involving wage and hour laws, workplace safety, rest break laws, disability leave, workplace harassment, employee discrimination, and wrongful discharge
Processed all business organization and communications to internal and external personnel and clients
Served as Subject Matter Expert on system conversion from manual to automated Proof HQ process
Additional Experience
CONTRACT ASSIGNMENTS – Dallas, TX August 2001 - May 2006
Legal Secretary/Executive Administrative Assistant
RAPIDES PARISH DISTRICT ATTORNEY – Alexandria, LA November 1995 - June 2001
Legal Secretary
CHRIS ROY LAW FIRM – Alexandria, LA April 1993 - October 1995
Legal Secretary
Education
BROWN MACKIE COLLEGE
Paralegal Certificate Received