OYEWOLE ENIOLA ELIZABETH

PERSONALINFORMATION

Contact Address: *, ****** ******, *****, ***** State.

Postal Address: P.O Box 7, Agege, Lagos.

Date of Birth: 10th September, 1997

Marital Status: Single

sex: Female

Nationality: Nigerian

State of Origin: Ekiti State

Local Government: Oye Local Government

Phone No: 081********

Email address ac9tvp@r.postjobfree.com

Languages: English Language (Fluent), Yoruba (Fluent), French (Beginner)

PROFILE

Motivated and results-oriented graduate with dynamism and flexibility to thrive in any professional field, seeking to contribute, work and apply my academic and acquired experience to improve organizational operations.

EDUCATIONALHISTORY/CERTIFICATES

B.Sc. (Ed.) in English Studies - Second Class (Hons) Upper Division 2013-2017

Tai Solarin University of Education, Ijebu-Ode. Ogun State.

Senior Secondary School Certificate 2008-2013

Radiance B&G College, Agbado, Ogun State.

First School Leaving Certificate 2001-2007

Good foundation Nur. & Pry. School. Mangoro, Agege, Lagos State.

WORK EXPERIENCE

ISON BPO (MTN Nigeria) Dugbe, Ibadan. May 2019 - Present

Customer Care Representative

• Pick customers calls, listen to their queries, service requests and complaints, then proffer solution

NaiwaIr ud-deen High School (Inalende, Ibadan, Oyo State). 2018-2019

English Language Tutor (NYSC)

Teaching students English Language.

Impacting my students with the basic skills needed for good communication.

GUARANTY TRUST BANK (Iyana Joju Road, Sango-Ota) 2018

Customer Service Representative (Internship program)

This experience helped me to become a skill problem solver, by listening to customer service issues and then offer unique and innovative solutions.

This experience helped me to improve my team work skills and have a strong command of the company’s customer services.

ANSAR-RUDEEN SCHOOL. (Ijebu-Ode, Ogun State). 2016

English Tutor

This experience helped me to improve my team work skills and meeting deadlines.

This experience helped improved my communication skills

CERTIFICATION

National Youth Service Corps 2018-2019

CUSTOMER RELATION MANAGEMENT (CRM) Intensive Course Training. 2018

FIB Leadership & Management Training. 2018

SKILLS

Communication – Ability to speak and write clearly and effectively, listen to others correctly interprets messages from others and responds appropriately; demonstrate openness in sharing information and keeping people informed.

Teamwork – Works collaborate with colleagues to achieve organizational goals; solicits inputs by genuinely valuing others’ ideas and expertise; places team agenda before personal agenda.

Planning and organizing – Ability to establish, prioritize and to plan, coordinate and monitor own work plan and those under my supervision.

Client Orientation – Ability to identify clients’ needs and appropriate solutions; ability to establish and maintain productive partnerships with clients.

Microsoft Words, Microsoft Excel, Presentation Skills and Letter Writing.

LEADERSHIP ROLES

INEC AD-HOC STAFF: 2019

PRESIDING OFFICER

Oyo State Presidential Election, Onireke L.G.A Ward 3, Unit 004

Oyo State Governorship Election, Onireke L.G.A Ward 3, Unit 0

EXTRA-CURRICULAR ACTIVITIES

Reading novels, cooking, Adventures and surfing the internet for updates.

REFERENCES

Mr. Femi Ojo Fajuyi

Senior patner

Olufemi Fajuyi & Co. (Chatered Accountants)

4, Olowu Street, Off Obafemi Awolowo Way,

Ikeja, Lagos.

Tel: 080********

Email: ac9tvp@r.postjobfree.com

Mr. Otitoju Adebayo Stephen

Managing Director

Steve John Truth Investment LTD

30, Unity Street, Alakuko, Lagos

Tel: 081********

Email: ac9tvp@r.postjobfree.com

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