Dependable, organized team player with proven background in Customer Relations, Data Entry and various warehouse environment roles. Strong ability to optimize operational efficiency. Special expertise in Microsoft Word and Internet related research. Excellent communication, leadership, and motivational skills that effectively interact with peers, community leaders and management.
Major strengths include:
•Oral and Written Communication •Establishing Rapport
•Troubleshooting & Problem Solving •Organizational Skills & Detail Oriented
•Customer Conflict Resolution •Adaptability
Proficient in the use of the following:
•Microsoft Office Programs
•Typing 30 wpm
•Calculator (10-Key by touch)
08/2017 - Present - ALDI Distribution Center, Olathe Kansas
Picking and packing driving a forklift, Staging products using paper pick tickets, Using a Voice Pick System, Loading and unloading trucks, Shrink wrapping pallets by hand and wrap machine, Receiving and put away of incoming goods, Also trained at using a Forklift/Tugger and Electric Pallet Jack. Then at the end of the day cleaned designated area as assigned by supervisor
06/2017 - 07/2017 - LAKE CITY AMMUNITION PLANT, Independence, MO
Pick, pack, and clean machines on multiple assembly lines. Maintain attention to detail specifically related to ammunition production as it is sent to military personnel.
2010 – 2016 HOMEMAKER, Independence, MO
Performed basic household tasks including cooking, errands-running, laundry, cleaning and maintenance. Planned and cook meals according to family’s personal preferences while keeping nutrition value in mind. Maintained budgets by developing and overseeing expenditures.
2007 – 2009 SPRINT, Overland Park, MO
CUSTOMER SERVICE REPRESENTATIVE
Inputted data for customers as requested. Coordinated with Time Warner in troubleshooting issues, most specifically related to telephone number processing. Interacted with customers to resolve a myriad of questions and concerns.
2006 – 2007 EcomPex, Kansas City, KS
DATA ENTRY TECHNICIAN
Performed typing and data entry with speed and accuracy as well as word processing and filing. Utilized MS Outlook for e-mails.
Always exceeded quotas for assigned work and consistently led the group in performance.
2004 – 2005 HOMEMAKER, Independence, MO
Shopped for groceries and other household items as required. Maintained household budgets and ensured all bills were paid in a timely manner.
2003 – 2004 McKesson Medical, Kansas City, MO
Filled and packed requisitions and orders; assisted with sales inquiries
Wright Business School, Overland Park, KS 09/2005 – 04/2007
•Professional Administrative Assistant Program
•Dean’s Honor Roll
•Perfect Attendance Honor