Life Insurance Service

Jeri L. Stoneham

**** ******** ** • Houston, Tx *7004

281-***-**** • ************@*****.***

education

University of phoenix, AAHCA

Houston Community College

experience

****- ******* *** *oods, LLC.

Benefits Coordinator

Manage employee benefit enrollments for medical dental, vision & life insurance, orientation for new hires, Audit insurance statements for accurate billing, process payments for insurance, background checks for new hires and promotions, Process 401(K) contributions, Organized and implemented a successful open enrollment for employees

2014 -2015 A1 Personnel, Inc.

Court Clerk for Harris County Civil Courthouse- Family intake

File civil suits for divorces & TROs. Notify Process servers & PREPARE court documents for imaging, scanning & Microfilm. Also certified documents for customers via window face to face, handled cash & credit card transactions

CSR for Harris County Toll Road Authority

Answered inbound customer calls

Research & investigate account INQUIRIES FOR violations

Processed credit card payments for suspended accounts

1995- 2012 Mitel, Inc.

Account Support Coordinator

answer inbound customer calls while providing excellent service

2004 Employee of the Year

2005 October Employee of the Month

2003- 2007Jackson Hewitt Tax Service

Lead Tax Preparer

Assist customers with federal and state income tax returns

Update customers on new tax laws & related financial products

Skill

Notary Public, commission expires 06/29/2020

Certified Process Server Certification # PSC-15008 Expires 5/31/2020

HIPAA Certifed

Software

Microsoft office, outlook, word, excel, PowerPoint, QuickBooks, Lotus Notes, oracle, SAP, Tagstore, attlas, JIMS, SAGE,

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