Customer Service Personal
Resume:
NKWE AUDREY SEBATA
Email: Audrey. *******@*****.***
Cell phone: 079-***-****
Personal Statement
I am Passionate, enthusiastic and approachable Tour consultant with over a year working at TEEDEE TRAVEL AGENCY in the travel and tourism industry. My responsibilities included planning tours, organising accommodation and flights.it has given me a much better and more rounded understanding of different culture, lifestyles ways of living and doing business. I have excellent communication and intrapersonal skills and I enjoy working with variety of people from all background. I seek a new challenging role offering opportunities for long term professional and personal growth.
Professional Objective
My goal is to achieve an entry-level position with travel organisation. I have completed a Diploma of Travel and Tourism. I am now concentrating on building skills and industry knowledge through volunteering and work placement.
Personal Details
Date of Birth: 30 November 1990
Gender: Female
Nationality: South Africa
Languages: Sepedi, English, Afrikaans
Availability: Immediately
Academic Qualifications
1. Boston College
3 year: Travel and Tourism (N6) 2013
● Travel industry operations
● Fares and Ticketing within Africa
● International Fares and Ticketing
● Reservations and Front of House Programme (JADE APEX)
● Amadeus
2. Millennium Combined School
National Senior Certificate (Grade 12) 2009
Work Experience
1. Spar Supermarket
Vacation work Nov-Dec 2012
-parker and cleaner
2. Teedee Travel Agency Aug-2018
● Booking flights,filling quotations, booking accommodation Skills
Computer: Microsoft Word, Excel, PowerPoint, Microsoft access Billing and Settlement Plan, Domestic Fares and Ticketing Personal Attributes: Problem solving
Customer service skills
Time management skills
Ability to work well under pressure
Ability to work individually and within a team
Good verbal and written communication skills
References
1. Phuti Mahlo 015-***-****
Training adviser
Boston College
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