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Customer Service Personal

Location:
Johannesburg, Gauteng, South Africa
Posted:
July 16, 2019

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Resume:

NKWE AUDREY SEBATA

Email: Audrey. ac9t66@r.postjobfree.com

Cell phone: 079-***-****

Personal Statement

I am Passionate, enthusiastic and approachable Tour consultant with over a year working at TEEDEE TRAVEL AGENCY in the travel and tourism industry. My responsibilities included planning tours, organising accommodation and flights.it has given me a much better and more rounded understanding of different culture, lifestyles ways of living and doing business. I have excellent communication and intrapersonal skills and I enjoy working with variety of people from all background. I seek a new challenging role offering opportunities for long term professional and personal growth.

Professional Objective

My goal is to achieve an entry-level position with travel organisation. I have completed a Diploma of Travel and Tourism. I am now concentrating on building skills and industry knowledge through volunteering and work placement.

Personal Details

Date of Birth: 30 November 1990

Gender: Female

Nationality: South Africa

Languages: Sepedi, English, Afrikaans

Availability: Immediately

Academic Qualifications

1. Boston College

3 year: Travel and Tourism (N6) 2013

● Travel industry operations

● Fares and Ticketing within Africa

● International Fares and Ticketing

● Reservations and Front of House Programme (JADE APEX)

● Amadeus

2. Millennium Combined School

National Senior Certificate (Grade 12) 2009

Work Experience

1. Spar Supermarket

Vacation work Nov-Dec 2012

-parker and cleaner

2. Teedee Travel Agency Aug-2018

● Booking flights,filling quotations, booking accommodation Skills

Computer: Microsoft Word, Excel, PowerPoint, Microsoft access Billing and Settlement Plan, Domestic Fares and Ticketing Personal Attributes: Problem solving

Customer service skills

Time management skills

Ability to work well under pressure

Ability to work individually and within a team

Good verbal and written communication skills

References

1. Phuti Mahlo 015-***-****

Training adviser

Boston College



Contact this candidate