Manager Customer Service

Location:

Posted:

July 16, 2019

ANNE E. COYNE

Estero, FL 34134

Email: *****.*******@*****.*** 239-***-****

Objective To contribute proven customer service ability, highly applicable experience and strong interpersonal skills in a marketing capacity.

Professional Experience

10/2007- Naples Daily News – E.W. Scripps

4/2019 Multimedia Consultant & National Account Manager/Insert Manager

Responsible for territory selling various products for advertising

including:

Newspaper advertising in daily and community publications as well as monthly magazines, special sections & online

Managed national accounts for ads and inserts

Negotiated rates & contracts

2003-2007 Coyne Realty, Inc Bonita Springs, FL

Broker/Owner

Participated in the sale of over 30 million dollars of residential real estate.

Oversaw residential rental department.

Performed property management, leasing and client negotiation functions.

Developed departmental advertising budgets.

Implemented marketing plans to meet sales goals.

Designed marketing materials and brochures.

1988-2003 Bonita Banner, Scripps Howard Publications Bonita Springs, FL

Account Executive

Consistent Top Producer in display advertising sales.

Developed and maintained extensive territory.

Produced and presented advertising campaigns for all customers.

Implemented cold call procedure resulting in increased productivity.

Coordinated inserts with national advertisers.

Education and Training

Florida Real Estate Broker and Salesperson Licenses

BA, Communication Arts

Elizabethtown College, Pennsylvania

Technical Skills

Skilled with Windows, MS Office (Word, Excel, Publisher, Outlook), Zipform Contract Software.