Administrative/Administrator Assistant

Asia N. Matthews

Pennsauken, NJ ● 856-***-**** ● ****.************@*****.***

Healthcare Administrative Professional

Medical Billing & Coding ● Office Administration ● Health Information Management

Coordinating office procedures with efficiency, adaptability, and care

SUMMARY OF QUALIFICATIONS:

Dedicated Administrative Professional with over 10 years of experience as an administrative assistant/receptionist and experience working in a direct care setting. Currently completing DeVry’s Medical Billing and Coding Certification program and pursing an Associate’s Degree in Health Information Technology. Organized and efficient with the ability to handle clerical tasks effectively. Excellent written and verbal communication skills and capable of collaborating with all levels of employees, vendors, and customers/patients. Able to thrive in fast paced, stressful situations.

CORE COMPETENCIES:

Medical Terminology

Health Information Processes

Health Insurance

Reimbursement Methodologies

Healthcare Policies

Patient Confidentiality/HIPAA

ICD-10-CM Coding

CPT/HCPCS Coding

Evaluation and Management (E/M) Codes & Modifiers

3M Encoder Software

Human Anatomy & Physiology

Pathophysiology

Pharmacology

Data Entry/Data Management

Records Management

MS Office Suite (Word, Excel, PowerPoint, Outlook)

Google Docs

Electronic Medical Records (EPIC Demo)

Workforce Management Software (Krono/STAR, OptiLink and ADP)

Business Spend Management System (Coupa)

Bookkeeping/Payroll, Scheduling

Customer Service/Client Relations

EDUCATIONAL EXPERIENCE:

DeVry University, Philadelphia, PA

Undergraduate Certificate in Medical Billing & Coding, Expected December 2019

Associates Degree in Health Information Technology, Currently Pursuing

Eligible for AHIMA Certified Coding Associate (CCA) – February 2019

Eligible for AHIMA Registered Health Information Technician (RHIT) – Upon completion of Associates Degree

AFFILIATIONS:

American Health Information Management Association (AHIMA) – Student Member since November 2018

PROFESSIONAL EXPERIENCE:

Children’s Hospital of Philadelphia, Philadelphia, PA March 2019 – June 2019

Office Administrator - Nursing Business Operations

Manage STAR payroll system and act as timekeeper for nursing staff to complete and process payroll.

Prepare payroll problem reports and speak directly with staff regarding any payroll issues/adjustments.

Coordinate schedules, provide open shift availability to team, participate in hospital-wide scheduler meetings and correspond with staff regarding scheduling and timeoff requests.

Maintain and monitor departmental PPL and vacation records, track and monitor lateness, UPPL and missed swipes, notifiying leadership team of staff violations of hospital policy.

Clearly communicate with staff on opening/closing of graphs.

Balance graphs through Kronos, schedule specialty roles on each shift and monitor PPL time as a whole to balance the graph.

Answ

er telephones, screen/route calls, take messages, and provide routine information to callers promptly and courteously.

Complete purchase orders for office/unit supplies through Coupa.

Maintain Unum records and track LOA’s. Interfaces with payroll and benefits as it relates to employee LOA.

Prepare and process check requisition, petty cash, and travel authorization forms.

Assure credentialing and licensure information for the staff is up to date and filed appropriately.

Maintain calendars for conference rooms, arrange appointments and coordinate meetings as needed.

Perform work that involves sensitive information that relates to programs, budgets, or personnel, both inside and outside of the department.

Generate forms and systems using programs such as Microsoft Word, Excel, Power Point, OneNote. Type letters, reports, memoranda from written copy and related material for departmental staff.

Assess problems that arise, developing solution/options before escalating to manager.

Philadelphia School District, Philadelphia, PA August 2017 – March 2019

Administrative Assistant/Secretary

Act as first point of contact for all incoming visitors, answer all inquiries, and provide information on admission policies and procedures.

Assist guardians in filling out necessary paperwork to complete registration/withdrawal process.

Prepare correspondence to be sent to parents, vendors or government agencies.

Attend meetings and prepare accurate minutes of the meeting.

Handle bookkeeping, semi – monthly payroll, faculty attendance and records management duties.

Coordinate a variety of programs for students and teachers by providing administrative support.

Complete purchases orders for text books, school and office supplies.

Monitor students referred for illnesses or misconduct to ensure their safety and welfare.

Oaks Integrated Care, Mount Holly, NJ February 2015 – Janurary 2019

Part-time Residential Assistant

Utilize positive behavior support strategies with adolescent

Provide direct care services and supervision to residents using approved behavior plans.

Provide assistance and training in activities of daily living.

Recognize behavioral signs indicating potential emergency and take immediate action by reporting to appropriate staff.

Provide one-on-one supervision and record client response.

Attend meetings for assessments, case conferences, treatment planning and facilitate groups.

Mount Holly Public Schools, Mount Holly, NJ October 2014 – March 2017

Administrative Assistant/Secretary

•Provide administrative support to school administration and teachers.

•Correspond with parents on admissions procedures, coordinate student programs, and track student incidents.

•Handle bookkeeping, semi – monthly payroll, faculty attendance and records management duties.

•Attend meetings and prepare accurate minutes of the meeting.

•Assist during emergency drills and provide input during actual emergencies.

Emerson Personnel Group, Moorestown, NJ June 2014 – August 2017

Account Services Temp

·Develop campaign-management tools (creative briefs, proposal templates, estimate forms and project-tracking spreadsheets) that improved flow of communication and elevated client satisfaction.

·Handle simple and complex inquiries and assist the Supervisor with ongoing projects.

·Manage clerical duties including answer inquiries over the phones and account finances.

Contact this candidate