Customer Service Medical Assistant

Natasha T. Davis

**** ****** **** ******, ** ****0 770-***-**** ***************@*****.***

Billing Specialist/Patient Account Representative/CMA with 4 plus years experience in the Healthcare domain seeking to obtain a career opportunity which would help me to utilize my professional skills to assist me to gain experience, enhance my abilities, and enable me to make a positive contribution to the company. SKILLS

-Posting Account Payments -Insurance Verification

-Medical Collections -Claim Processing

-Medical Terninology -Insurance Claims

-Schedule Appointments -Billing Third Party

-Microsoft Office -Medical Terminology

-ICD 10 -Medical Claim Submission

EDUCATION

Associate of Science, Medical Insurance Billing & Coding (October 2012) Everest University Online, Orlando, FL

PROFESSIONAL EXPERIENCE

Kidney Care Center Gainesville, GA

Billing Specialist 2019-Present

● Follow-up on 60 days claims

● Verity self pay patients

● Check eligibility

● Charge entry

● Submit paper claims

● Appealed denied claims

● Post Payments

● EOM Reports

Northeast Georgia Health System Braselton, GA

Certified Medical Assistant 2018-2019

● Obtain Vitals

● Input labs, and testing

● Called patients with results

● Answering questions

● Refilling medication

● Prior Authorizations

Gastroenterology Associates Gainesville, GA

Certified Medical Assistant 2016-2018

● Greet patients

● Obtain Vitals

● Schedule procedures

● Consents

● Refill medications

● Incoming/Outgoing referrals

Gainesville Podiatry Clinic Gainesville, GA

Patient Account Representative 2014-2016

● Greeting patients

● Scheduled appointments

● Collect Co-Pay

● Verifying Insurance

● Enter Demographics

● Charge Entry

● Post Payments

● Prepared, reviewed, and transmitting claims using billing software

● Follow-up on unpaid claims

● Called Insurance companies regarding any discrepancy in payments

● Appealed any denied claims

● Answering all patient or insurance telephone inquiries

● Run collections reports

● Send Statement

● EOM reports

Gap Factory Store Athens, GA

Sales Associate 2011-2014

● Greet patients

● Head Cashier

● Answering customer inquiries

● Visual Display

Athens Kia Athens, GA

Warranty Administrator/Customer Service 2005–2010

● Accurate and timely processing of daily warranty

● Data entry

● Administrative suport

● Customer Service

● Daily Reports

Greater Christ Temple Church Eutaw, GA

Junior Accountant 2002-2005

● Accounting and Payroll functions

● Daily Deposits

● Account Reconciliation

● Tax Reporting

Troncalli Nissan Decatur, GA

Head Cashier/Customer Service Rep 1998-2001

● Primary Cashier

● Customer Service

● Administrative support functions.

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