Customer Service Sales

MICHAEL HILSENRATH Phone: ***- ***- ****

**** ******* ****** *** # *** mobile: 201-***-**** Text/Mobile Phone

Fort Lee, NJ 07024 e-mail: ************@*****.***

Career Objective: Seeking a non-management position in an international organization utilizing my import/export

Logistics, purchasing, sales support experience and skills. Contract or full-time position

Par Pharmaceuticals Chestnut Ridge, New York April 2019 to May 2019

Supply Chain Dept. Purchasing Assistant. Temp Position

Reviewed inventory of ingredients needed for production. Compared forecasting and with actual firm orders.

Generated purchase orders in Oracle and sent them to vendors. Followed up to confirm purchase order was received. Expedited past due purchase orders. All transactions were strictly according to GMP.

Mitsubishi International Corporation Living Essentials Group New York, NY Trading Company

Products. Paper. July 2018 to December 2018 Sales / Purchasing Assistant Temp Position.

Receiving purchase orders from customers, placing the orders with the mill. Entering purchase orders and

sales orders in SAP and invoicing via SAP/EDI. Job involved follow-up communication via e-mail and phone.

ICC Chemical Corporation. New York, N.Y. Trading Company Products: Plastics and chemicals.

March 2018 to June 2018 Export Traffic Coordinator

Preparing export documents and collecting funds via letter of credit, bank collection, draft and open account.

Brawer Brothers, Inc Hawthorne, New Jersey, NJ (Importer) Products Synthetic Yarn.

April 2017 to March 2018 Customer Service and Administration -Temp Position.

Follow-up on import containers, ensure customs clearance, sending instructions to

truckers and update excel sheets and prepare weekly reports.

Continental Industries Group, Inc. (Trading Co) New York, NY Products: Polymers and Chemicals

September 2006 to December 2016

Advanced Operations Coordinator – Responsible for the movement of products from the origin point to the final destination. Duties included booking the freight, follow-up of movement of product once booking has been made, all documentation and invoicing the buyer. Daily communication with freight forwarders, steamship lines, banks and overseas offices.

Negotiation of domestic inland freight, warehouse and ocean freight rates.

Opened Letters of credit in favor of domestic and international suppliers for purchasing product. .

Opened Standby letters of credit.

Responsible for Logistics on third country shipments.

Reviewing cost sheets submitted by traders for agreed rates, financing, and currency exchange values. If correct enter values. In computer for final cost sheet for approval by controller.

Sourced products from overseas for imports. Negotiated pricing with vendors. Effectively reduced transportation expenses to offer. buyers’ lower prices and increased sales.

Quoted CIF/CNF prices to buyers on several products.

Handled logistics of imports. Coordinated with brokers, s/s lines, truckers and warehouses.

Familiarity with the new ISF regulation for imports.

Maintained Excel sheets for, ocean freight, inland freight and scheduling.

Shipment in Dry containers, refrigerated containers, bulk, and isotanks.

Placed purchase orders with vendors domestically and overseas. Negotiated purchase price and terms,

Confirmed receipt of purchase order by supplier and expedited delivery. Purchase orders were back to back to back and

for inventory.

MCMARINE INC Hackensack, (Importer) New Jersey Products: Shrimp., Salmon, Tilapia

(A Wholly Owned Subsidiary of Mitsubishi Corporation) December 2005 to September 2006 Import Traffic Manager Sales Assistant –Responsible for the importing of product from overseas vendors to either company’s inventory or direct to customer and foreign to foreign sales. In charge of all including inventory, dealing with custom brokers, negotiating ocean freight rates, warehouse rates, handled FDA issues, HACCP files, and duty calculations.

Michael Hisenrath Page Two

Released orders. Cross Dock, Title Transfer. and invoiced customer.

Exported rejected products by FDA. Coordinated FDA inspections of imported goods.

Attended Trade shows. Had meeting with clients to discuss procedures and to resolve issues.

Handled the foreign to foreign transactions including negotiating letters of credit and all logistics.

Implemented new procedures to reduce import cost and realize actual import cost.

Handled warehouse inventory. Coordinated imports into warehouses and releases.

Continental Industries Group, Inc. (Trading Co) New York, NY

January 2004 Logistics / Operations Coordinator

Fornazor International Inc. (Trading Co.) Hillsdale, NJ Products: Animal Feeds

August 1995 to January 2004

Documentation and Letter of Credit Supervisor - Responsible for reviewing complex letters of credit to evaluate its consistency with the contract to determine if we are able meet its requirements. If required, request customer for amendments. Prepare all documents for presentation to the bank. Follow-up of letters of credit negotiated to the bank until funds are received. Also, handled Documentary Collections along with its follow-up. Work together and assisted the traffic/logistics dept.

Responsible for maintaining cash flow and forecast funds incoming.

Documents prepared: Invoice, Packing List, and Certificate of Origin, Certificate of Insurance, Weight Certificate,

and packing list. Handled insurance claims.

Set up Insurance with Insurance agent to quote C.I.F. Without using the freight forwarder’s insurance and

reducing cost.

Negotiations, discounting and processing of various payments with different banks

Heavy communication with freight forwarders, banks, inspection companies, and steamship lines.

Dealt with various government agencies such as US Dept. of Agriculture, U.S. customs,

U.S. State Dept., overseas offices of various U.S. attaché.

Responsible for updating various excel spreadsheets.

Mediterranean Shipping Co. (USA) Inc. (Steamship Line) New York, NY May 1994 to July 1995

Cost Control Coordinator-Intermodal Dept.-Responsible for cost control for the Intermodal Dept. Responsible for evaluating expenses for door moves, empty repositioning of containers, and on/off hires. Approve all freight bills from railroads and trucking companies.

Prepared vessel cost sheets.

Allocation and Prorate expenses to various divisions and claim them when needed.

Recommended methods and measures to reduce cost and to increase efficiency.

Daily interactions with all other departments such as the import traffic, export traffic, accounting and pricing dept.

H.J. Baker & Bro., Inc. - New York, New York /Westport, Ct. December 1988 to April 1994

(Manufacturers, Traders, Importers, Exporters) Products: Animal Feed, Fertilizers and Chemicals

Import/Export Documentation and Traffic Specialist-Responsible for the import/export traffic. For export, negotiating letters of credit, handled traffic related issues of the product to the pier, and customer service on export shipments. Purchased products for production.

Purchased ingredients in order to maintain inventory for production.

Prepared cost sheets of products sold for export.

Prepared weekly status reports for export and import shipments.

Supplied brokers with harmonize codes, freight forwarders with Schedule B harmonized numbers.

Updated warehouse inventory and invoiced customer.

Researched requirements when shipping to a new country.

Prepared proforma Invoices.

Corporacion Del Cobre (USA) Inc. New York, NY September 1980 to November 1988 (Purchasing Agents and Exporters)

Products: Mining Machinery and industrial tools

MICHAEL HILSENRATH PAGE Three

Traffic Coordinator-Responsible for the movement of material purchased in the United States to its destination overseas. Methods applied were consolidations into a warehouse, break bulk shipments, air consolidations, air single AWB, and

container shipments. Shipments were also exported via air consolidations and on a single AWB depending on the urgency and hazardous classification.

Negotiated ocean freight rates, trucking rates, warehouse rates, and rates with airlines.

Made bookings with steamship lines. Approved all related invoices.

Handled Air, Ocean, and LCL, FCL, and air consolidations.

Colonial Hardware Export Corporation February 1978 to September 1980

(Exporters, Domestic Distributors) Products: Industrial Tools

Expediter: Responsible for the follow-up of domestic and export purchase orders. Duties included schedules, and customer service. Assisted in purchasing in working up prices. Calculating C.I.F. /F.O. B prices.

Worked in the warehouse packing boxes and researching problems when needed.

Purchased small items to complete consolidations to meet contractual shipping periods.

EDUCATION

Herbert Lehman College-Bronx, NY 1977 B.A. ECONOMICS.

Academy of Advanced Traffic-New York 1983-84 Export and Import.

Skills: Windows, Microsoft word, excel, AS400, Navision, Vista, SAP, EDI, Internet, Microsoft Outlook, and e-mail.

Accounting terms and procedures Internet skills for website tracking of transportation

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