David J. Hogan 972-***-**** ac9rdo@r.postjobfree.com Dallas, TX

Business and IT Service Management

Acquisitions Integration Restructuring Multi-Site Operations Infrastructure DR Data Centers Proof of Concept

Experienced IT and Business professional with extensive variable knowledge.

A tenacious, results oriented, high-energy innovator with strong finance and technology skills.

A strong communicator who can train and motivate a diversified team and deliver results.

Expertise in Business Analysis, Discovery, Security, DR, Infrastructure, Data Centers and Networks.

Presents succinct business cases, proposals and project plans to senior executives and clients.

Quickly adapts to change while maintaining peak customer service, productivity and costs.

Key Strengths:

Project & Operations Management Research & Development IT Strategic Planning & Execution Problem Resolution

Vendor Management Change Management Quality Assurance Business Analysis Infrastructure

Program Development Technology Leadership Staff Training & Development Cost Reduction Strategies Budgeting

Security Data Center and Networks Process Improvement Requirements Definition Contracts

Professional Experience

Owner / Consultant DJH Solutions 2004-Present

Providing Business and IT Solutions to the Service, Energy and Communications industries. Quickly assess current state, examine and communicate options and ROI and deliver Turn Key Solutions utilizing ITIL and PMI disciplines.

Creator, Promoter and Instructor of "Hiit Fit 360" six-minute exercise program (established 2017).

Contracting to Estate Management and Holistic Health services, providing financial, health and mentoring programs.

Major Assignments include:

Senior Project Manager American Airlines, Inc. 2009

Managed multiple projects within Enterprise Technology Services division.

Added several products to the Enterprise IT Service Catalog.

Managed the network integration of 1000+ Toshiba multi-function devices.

Directed Toshiba's USA senior engineering team and American Lab services.

Coordinated HP proposal and pilot to provide world-wide Managed Print Services.

Senior Project Manager Lufthansa Systems, Inc. 2008

Directed and managed mission-critical Disaster Recovery, Server Consolidation and Data Center upgrade projects simultaneously for Lufthansa Systems, the solutions provider and their client LSG Sky Chefs.

Presented business cases and kickoff’s to C-Level management of both companies.

Directed vendors, purchasing and costs for VM farm and Data Center switch upgrades.

Hosted workshop between LSG software teams and Lufthansa system engineers.

Senior Project Manager Capgemini Energy, Inc. 2004-2005

Managed high profile Multi-million dollar projects simultaneously for multiple clients including a large Data Center expansion, POC Monitoring Center, ATMOS disentanglement, Leased Asset Management and Harwood site evacuation.

Procured infrastructure for award-winning 24/7 TXU Power Optimization Center-POC.

Installed new Data Center fabric for external hosting, creating a new revenue stream.

IT Director BridgeSpan, Inc. 2002-2004

Directed headquarters’ IT and facility-related operations for a $400M E-Titling real estate company. $700K budget and staff of eight.

Conducted all necessary actions to eventually close office when bankruptcy ensued.

Prior Experience:

IT Manager / Project Manager Evercom, Inc.

Largest privately held Inmate Phone Company in America - $350M.

Led headquarters’ IT and Fraud Detection Departments with a $500K budget and staff of 10.

IT Director Citadel Technology

Company’s software products included Hercules, Tabworks, Winshield, NetOFF and Folderbolt.

Managed IT Department and Service Desk for Enterprise software development company.

Project Manager Entex Information Services, Inc. - Technology Services

Senior Technical Consultant Sprint, Inc. - Global IT

Project Manager Mobil, Inc. - MRDC - Offshore Engineering / R&D

President, Sales / Purchasing Wholesale Hardware, Inc. - Computer Parts Re-Seller

Major Clients

TXU, American Airlines, Lufthansa, LSG Sky Chefs, Logicalis, McAfee, GTE, Lucent, Sprint, Atmos Energy, Capgemini, Capgemini Energy, Mobil, ABB Lummus, Brown&Root, Bechtel

Education

Bachelor of Science – Business Professional Management, 2004, Nova Southeastern University, Fort Lauderdale, Florida

Business Courses: Corporate Finance, Cost Accounting, Business Strategies, Communications, Programming, Management I & II, Accounting I & II, Business Research Methods

Certifications

ITIL Foundation Certified in IT Service Management - ITSM

Practical Skills for Managers and Supervisors – Hogan Center

Cisco Certified Network Associate – CCNA

Microsoft Certified Systems Engineer on Windows Server 2003 – MCSE+Security

Microsoft Certified Technology Specialist on Windows Server 2008 – Infrastructure, Network, AD

Affiliations

Dad’s Club - All Saints Catholic School, since 2009

St. Baldrick's Foundation - Shavee Participant, Raised $5500, 2012, 2013

Project Management Institute – PMI Member, Dallas TX Chapter, 2008 - 2012

Plano Sports Authority – Girls Soccer Coach, 2010 - 2012

Corporate Challenge for Special Olympics, City of Richardson TX - Darts Coach and Medalist

Cisco Users Group – DFWCUG, Dallas / Fort Worth TX Chapter

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