David J. Hogan 972-***-**** firstname.lastname@example.org Dallas, TX
Business and IT Service Management
Acquisitions Integration Restructuring Multi-Site Operations Infrastructure DR Data Centers Proof of Concept
Experienced IT and Business professional with extensive variable knowledge.
A tenacious, results oriented, high-energy innovator with strong finance and technology skills.
A strong communicator who can train and motivate a diversified team and deliver results.
Expertise in Business Analysis, Discovery, Security, DR, Infrastructure, Data Centers and Networks.
Presents succinct business cases, proposals and project plans to senior executives and clients.
Quickly adapts to change while maintaining peak customer service, productivity and costs.
Project & Operations Management Research & Development IT Strategic Planning & Execution Problem Resolution
Vendor Management Change Management Quality Assurance Business Analysis Infrastructure
Program Development Technology Leadership Staff Training & Development Cost Reduction Strategies Budgeting
Security Data Center and Networks Process Improvement Requirements Definition Contracts
Owner / Consultant DJH Solutions 2004-Present
Providing Business and IT Solutions to the Service, Energy and Communications industries. Quickly assess current state, examine and communicate options and ROI and deliver Turn Key Solutions utilizing ITIL and PMI disciplines.
Creator, Promoter and Instructor of "Hiit Fit 360" six-minute exercise program (established 2017).
Contracting to Estate Management and Holistic Health services, providing financial, health and mentoring programs.
Major Assignments include:
Senior Project Manager American Airlines, Inc. 2009
Managed multiple projects within Enterprise Technology Services division.
Added several products to the Enterprise IT Service Catalog.
Managed the network integration of 1000+ Toshiba multi-function devices.
Directed Toshiba's USA senior engineering team and American Lab services.
Coordinated HP proposal and pilot to provide world-wide Managed Print Services.
Senior Project Manager Lufthansa Systems, Inc. 2008
Directed and managed mission-critical Disaster Recovery, Server Consolidation and Data Center upgrade projects simultaneously for Lufthansa Systems, the solutions provider and their client LSG Sky Chefs.
Presented business cases and kickoff’s to C-Level management of both companies.
Directed vendors, purchasing and costs for VM farm and Data Center switch upgrades.
Hosted workshop between LSG software teams and Lufthansa system engineers.
Senior Project Manager Capgemini Energy, Inc. 2004-2005
Managed high profile Multi-million dollar projects simultaneously for multiple clients including a large Data Center expansion, POC Monitoring Center, ATMOS disentanglement, Leased Asset Management and Harwood site evacuation.
Procured infrastructure for award-winning 24/7 TXU Power Optimization Center-POC.
Installed new Data Center fabric for external hosting, creating a new revenue stream.
IT Director BridgeSpan, Inc. 2002-2004
Directed headquarters’ IT and facility-related operations for a $400M E-Titling real estate company. $700K budget and staff of eight.
Conducted all necessary actions to eventually close office when bankruptcy ensued.
IT Manager / Project Manager Evercom, Inc.
Largest privately held Inmate Phone Company in America - $350M.
Led headquarters’ IT and Fraud Detection Departments with a $500K budget and staff of 10.
IT Director Citadel Technology
Company’s software products included Hercules, Tabworks, Winshield, NetOFF and Folderbolt.
Managed IT Department and Service Desk for Enterprise software development company.
Project Manager Entex Information Services, Inc. - Technology Services
Senior Technical Consultant Sprint, Inc. - Global IT
Project Manager Mobil, Inc. - MRDC - Offshore Engineering / R&D
President, Sales / Purchasing Wholesale Hardware, Inc. - Computer Parts Re-Seller
TXU, American Airlines, Lufthansa, LSG Sky Chefs, Logicalis, McAfee, GTE, Lucent, Sprint, Atmos Energy, Capgemini, Capgemini Energy, Mobil, ABB Lummus, Brown&Root, Bechtel
Bachelor of Science – Business Professional Management, 2004, Nova Southeastern University, Fort Lauderdale, Florida
Business Courses: Corporate Finance, Cost Accounting, Business Strategies, Communications, Programming, Management I & II, Accounting I & II, Business Research Methods
ITIL Foundation Certified in IT Service Management - ITSM
Practical Skills for Managers and Supervisors – Hogan Center
Cisco Certified Network Associate – CCNA
Microsoft Certified Systems Engineer on Windows Server 2003 – MCSE+Security
Microsoft Certified Technology Specialist on Windows Server 2008 – Infrastructure, Network, AD
Dad’s Club - All Saints Catholic School, since 2009
St. Baldrick's Foundation - Shavee Participant, Raised $5500, 2012, 2013
Project Management Institute – PMI Member, Dallas TX Chapter, 2008 - 2012
Plano Sports Authority – Girls Soccer Coach, 2010 - 2012
Corporate Challenge for Special Olympics, City of Richardson TX - Darts Coach and Medalist
Cisco Users Group – DFWCUG, Dallas / Fort Worth TX Chapter