PERSONAL DETAILS
SURNAME : TSAAGANE
FIRST NAME : THAPELO
DATE OF BIRTH : 19 JANUARY 1987
ID NUMBER : 870***-****-** 8
GENDER : MALE
NATIONALITY : SOUTH AFRICAN
MARITAL STATUS : SINGLE
HOME LANGUAGE : SETSWANA
OTHER LANGUAGES : ENGLISH, XHOSA, ZULU & AFRIKAANS CONTACT DETAILS
Residential Address : 1981 Molebatsi Street
Batswaneng Section
Khutsong Location
Carletonville
2499
Contact Number : 065-***-**** / 076-***-****
Availability : Immediate
EDUCATIONAL BACKGROUND
NAME SCHOOL ATTENDEND : HOER’SKOOL CARLETONVILLE
HIGHEST GRADE PASSED : GRADE 12
SUBJECTS PASSED : ENGLISH, AFRIKAANS, BUSINESS STUDIES: BIOLOGY, GEOGRAPHY & TOURISM
YEAR OBTAINED : 2004
OTHER QUALIFICATIONS
INSTITUTIONS : CIDA CITY CAMPUS
YEAR ; 2005/2006
MODULES : ENGLISH, COMPUTER LITERACY, MATHEMATICS, ACCOUNTING, ECONOMICS-1, UNDERSTANDING,
BUSINESS-1 AND LIFE SKILLS
INSTITUTION : CORNERSTONE
COURSE : CALL CENTRE TRAINING
YEAR : 2008
MODULES : HISTORY AND DEVELOPMENT OF CALL CENTRE
ADVANCE CUSTOMER SERVICE AND SALES TRAINING
HANDLING OF INBOUND AND OUTBOUND CALLS
CALL MANAGEMENT, COMPUTER TRAINING
PRACTICAL CALL CENTRE TRAINING AND
DEBT COLLECTION
WORK EXPERIENCE
COMPANY : TSHEPO THEMBA DEVELOPMENT CENTRE
YEAR : APRIL 2013 UNTIL JULY 2014 & APRIL 2017 TILL CURRENT POSITION : COMPUTER FACILITATOR
DUTIES : CTC END USER COMPUTING TRAINER, REPORT writing SKILLS DEVELOPER & COMPUTER TECHNICIAN
COMPANY : DIKWENA FUNERAL PARLOUR
YEAR : 2015
POSITION : ADMINISTRATOR
DURATION : AUGUST 2015 UNTIL JULY 2016
COMPANY : BADIRILE SECONDARY SCHOOL
YEAR : 2014
POSITION : SAMS DATA CAPTURER
DUTIES : DATA CAPTURING FOR STUDENTS AND EMPLOYEES. STUDENTS MARK SCHEDULE, REPORT WRITING
DURATION : 2 MONTHS
REASON FOR LEAVING : CONTRACT BASIs
SKILLS AND ATTRIBUTES
• Computer Literate
• Good and Accurate time management
• I Can work in a team format as well as independently
• I can communicate effectively both verbally and in writing
• Understand the line of communication in a workplace environment
• I can work under pressure and think independently, attentive to detail. REFERENCES
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NAME : DAVID SEHLOHO
COMPANY : DIKWENA FUNERAL PARLOUR
POSITION : MARKETING MANAGER
CONTACT NO : 065-***-****/082-****-***
NAME : MOTSEKI RABOTAPI
COMPANY : TSHEPO THEMBA DEVELOPMENT CENTRE
POSITION : ADMINISTRATOR
CONTACT NO : 076-****-*** / 018-***-****
NAME : LUCKY MOTLHABANE
COMPANY : BADIRILE SECONDARY SCHOOL
POSITION : PRINCIPAL
CONTACT NO : 018-***-****
CURRICULUM VITAE
OF
THAPELO EMMANUEL
TSAAGANE
Contact Details: 065-***-****