CAREER OBJECTIVE:
Seeking a position as an Accounting Clerk in an informational system environment involving Accounts Receivable and Accounts Payable where I can utilize the skills that I have acquired and gives me room for growth and development in the Accounting field.
SUMMARY OF QUALIFICATIONS:
Electronic Health Records, Medical Terminology, Anatomy & Physiology, HIPAA/OSHA Regulations, Patient Intake Procedures Coding ICD-9/CPT, CMS-1500, Medical Insurance (Medicaid, Medicare, BCBS), HCPCS.
Telephone and Reception Techniques, Customer Service, Scheduling Appointments, Insurance and Benefits Verification.
Ability to multitask in a fast pace environment.
Team player- self motivated-punctual
EDUCATION:
Southern Career Institute Brownsville, TX
Medical Billing & Coding Specialist (Certificate) June 2013 to June 2014
South Texas Vo-Tech Brownsville, TX
Computer Accounting Specialist (Certificate) Jan. 2011 to Dec. 2011
General Education Development (G.E.D) 1996 Brownsville, TX
WORK EXPERIENCE:
Trico Products Brownsville, TX
Customer Service Representative ov. 2009 to May 2019
Attend to incoming customer calls in a professional manner.
Responsible for all customer service functions for a specific customer base, including data entry of orders, credits and debits.
Knowledge and implementations of all corporate policies related to returns.
Handle inquiries from customers, sales managers or rep. agents related to product availability and status of orders.
Excellent at resolving client’s complaint to avoid escalation of issues that deal with the company’s products.
Proficient with Future III system
Parker & Company Brownsville, TX
Accounting Clerk Aug. 1998 to Jun. 2009
Accounts Payable/Receivable that deals with managing financial transactions.
In charge of posting debits, credits, producing financial statements, and recording all transactions.
Prepare reports using Microsoft Excel that deal with the company’s financial status.
Resolve billing and collections disputes. Process invoices and resolve any kind of discrepancies that the company may have with the vendor.
SKILLS:
Bilingual (Speak, Read, Write-English/Spanish)
Type 70 wpms, MS Word, Excel Access, PowerPoint, QuickBooks, and Medical software Medisoft
Proficient with 10- Key by Touch and Data Entry