Home Health Medical
Resume:
MARIA C GUZMAN
SAN ANTONIO, TX 78245
******.***********@*****.***
Work History
United Health Care
Feb 19, 2018 - Present
I collect and record initial patient information to include type of insurance, and patient demographics. I request the referral source fax orders on all patients. I also coordinate with management to insure availability for skilled nursing visits, physical therapy, occupational therapy and home health aide. I communicate with CTM and DME departments to coordinate patient care. I also take inbound calls and assist with bilingual calls, while exercising HIPAA/PHI guidelines and regulations.
CVS Caremark Call Center Sept 25, 2015 - Sept 01, 2017 I assisted members with their Medicare Part D prescription questions and also assisted them in placing refills. I have General office experience working with computers and other office equipment. I multi-tasked around different applications and grids while assisting members inbound and outbound via telephonic system. I am familiar with HIPAA/PHI guidelines and regulations. Aramark Healthcare Services LLC/CTD Supervisor April 07, 2013 – July 17, 2015 I supervised a group of eight transporters. I helped dispatch and transport patients to their scheduled medical exams such as X-Rays, MRI’S and CT’S. I also monitored transporters twice a week while on job assignments to insure quality of care of the patient. I am familiar with HIPAA/PHI guidelines and regulations.
Cap Rock Home Health Services Aug 01, 2013 - Jan 07, 2016 I assisted my client with daily chores and activities and errands. I also initiated friendly verbal reminders to my client to take his prescribed medication. I am familiar with HIPAA/PHI guidelines and regulations. Quest Diagnostics Laboratory Sept 19, 1999 - Jan 13, 2008 I worked in a laboratory call center environment. I assisted medical health care providers/staff with their patient’s laboratory results by communication means of verbal, via fax or electronically. I also added on additional laboratory test requests to the existing requisition. I am familiar with HIPAA/PHI guidelines and regulations. I also prepared shipment of specimens and created labels for UPS/Fed-ex. Education/San Antonio, TX
Louis W. Fox Tech High School
Major: General Studies/High School Diploma
Training
Surgical Tech- Concorde College 168 college hours
Basic Computer Programming- San Antonio College 140 college hours Certification
Clerical Certificate- Rutledge of San Antonio, Business School Bilingual: English/Spanish
Contact this candidate