Quality Engineer Test Cases

MARIE STEPHANIE AVILA DE LEON

*** ******** ****** ** #**-247

Singapore, 520268

Mobile #: +65 86285279

Email Address: **************.******@*****.***

SOFTWARE QUALITY ANALYST / REQUIREMENT ANALYST

An IT professional with almost 9 years cumulative experience in Software QA Testing. Has expertise in different testing methodologies such as Functional Testing, Integration Testing, Regression Testing, System Acceptance Testing, User Acceptance Testing, and Sanity Testing. Involves in reviewing/assessing Business Requirements and creation of Test Plan based on these requirements. Has a broad knowledge in creation of Test Cases, Test Reports, and User’s Manual. Logs defects/bugs using JIRA, Spiratest, and HP Quality Center tools. Experienced both Waterfall Methodology for about 5 years and Agile Methodology for about 4 years. Frequently conducts enhancements demo to Product owner in US. Has proven ability in mentoring Junior and newly hired QAs within the team. Also provide details, inputs or results to help support process improvement and to make sure that applications/systems follow industry quality standards. PROFESSIONAL EXPERIENCES

Software Quality Engineer at Elixir Technology PTE LTD (SINGAPORE) April 2, 2018 – Present

Starting from a single product, Elixir Report, Elixir now offers a full-featured Business Analytics Platform, Elixir Ambience, to address Smart Cities Initiatives involving Urban Mobility, IoT Integration, Geospatial Visualizations and Analytics, Smart Government and Data Marketplace. The state-of-the-art platform is designed to support scalable and multi-tenanted deployment, supported by a full stack of tools including Dashboard, Ad Hoc BI, Data ETL, Job Scheduler, Data Visualizer, and GIS Map Engine.

Assigned as the main QA for a huge LTA project related to Letters/Notices, and Reports

Created the SIT test cases for 150+ Letters/Notices, and Reports based on the Functional Specifications documents and field mapping file

Installed and learned in-house Elixir Report and Elixir Ambience tools for testing purposes

Performed internal manual System testing as cycle 1 to validate UI of the letters and notices templates

Performed SIT testing as cycle 2 together with Cognizant team (as the main contractor of the project) to validate correctness of field mapping, values correctly reflect on letters/notices templates, and reports

Updated UI and some queries of the letters/notices templates to cater the comments of LTA for signed-off review as development milestone

Coordinated directly to LTA clients to resolve their comments/requests in letters/notices, and reports

Aside from being the QA for letters/notices templates, also investigated and fixed issues reported by Cognizant QAs and Devs related to either UI or queries using DB2 and Elixir Ambience tool

Utilized JIRA as defect logging tool

Coordinated directly to Cognizant QAs, Devs, and PM to test and resolve issues

Provided SIT Result Report to Elixir management

Software Test Engineer at Frontier Software (PHILIPPINES) September 25, 2017 – March 16, 2018

Frontier Software develops human resource (HR) and Payroll Management Software Solutions to public and private sectors in the United Kingdom and internationally.

Attended internal Product Training for almost a month to familiarize with the installation, functions, features of the systems

Executed Regression test plans to familiarize with the products being used in different countries such as Australia, UK, Singapore, Hong Kong, Philippines, Malaysia, etc.

Assigned with Jobs to create test plans/test cases and to execute testing

Reported Job issues using in-house defect log system

Coordinated with QAs in other countries such as in Australia and Malaysia regarding Job testing

Coordinated with developers regarding Job issues

Assisted co-QAs here in the Philippines with the installation/setup of testing environment for the newest project related to Unicode

Requirement Analyst / Test Analyst at SLI (Metrobank and Trust Company Project-Based) (PHILIPPINES) July 18, 2016 – July 17, 2017

PROJECTS

MRMS System (Main Project)

Created test data transactions for another new big remittance system of Metrobank that integrates to different systems/applications. Creation of test data involves accessing and processing via backend system to update the transaction status.

Reviewed Functional Specification Designs of new report, provided inquiries and clarifications to the author, and created several test matrices for the assigned reports

Reviewed Functional Specification Designs, provided inquiries and clarifications to the author, and test cases of 9 different modules including back office maintenance

Attended several product demonstrations to the clients by the development team and raised concerns and clarifications

Reviewed Minutes of the Meetings and provided missed inputs

Started SIT Testing Cycle 1 with Back Office Maintenance by manual testing

Testing team implemented Sprints and daily SCRUM meetings

Learned to utilized Selenium for Automation scripting and execution (Java based)

Logged functional and UI defects using Scarab tool

Demonstrated found defects to developers

Maintained list of logged defects with their details such as description, status, severity and priority

Provided inputs in Status Reporting

Initiated tasks division and estimations every Sprint

Attended Retrospective meetings every after Sprint

Addressed inquiries and clarifications from dev and testing team RFE System

Enhancement 1

Created test data transactions for one of the remittance system enhancements and executed assigned test cases for functional testing

Assisted teammate in testing the same enhancement by providing overview and instructions Enhancement 2

1 of the 2 QAs in the project which lasted for a month and performed 2 SIT testing cycles

Created test data file transactions for each of the test cases and executed assigned test cases

SIT Testing involved dropping the test data file to repository, downloading it via a VB app, processing, extracting and generating reports

Provided test data artifacts and test results for Status Reporting and System Acceptance RFS System

Assigned to assist 1 QA in functional testing of the enhancement for existing Remittance Web application involving transactions with different statuses and types

Performed regression testing of Setup and Reports

Performed functional testing in Transaction status update and new report

Provided Test Results for Status Reporting

Software Quality Analyst II at RealPage, Inc. (PHILIPPINES) November 2012 – May 2016

A leading provider of property management software solutions for the multifamily, commercial, single-family and vacation rental housing industries in United States. Their products assist approximately 11,000 customers with managing the operations of over 10 million rental housing units and over 200 million square feet of commercial office, retail, industrial and mixed use properties.

Responsible in performing Functional Testing in all Product Center’s enhancements and fixes

Handled testing in 3 different Product Centers of company’s Web-based Property Management solutions, namely, Facilities, Student Living, and Military Housing

Performed first-ever Mobile testing of Facilities application in the Philippines using Android and iOS devices

Performed Cross Center Regression in our Product Centers if identified as affected by other centers’ enhancements and fixes

Performed Regression Testing of Product Centers during first year in the company

Performed Cross Browser testing in IE browsers, Google Chrome, Mozilla Firefox, and Safari

Responsible in creating Video Test Cases of each enhancement for Regression team’s execution

Responsible in creating Test Schedule per release, monitoring development hand over and QA testing, and reporting of test results during Release touchpoint meetings with Product Owners/Managers/QAs

Responsible in dividing QA tasks every sprint

Assisted co-QAs in Testing process and techniques

Providing inputs/suggestions in regular QA meetings regarding improvements and best practices

Demonstrating the tested and passed enhancements to the Product Owner during sprint demo/review

Coordinating with other Product Center’s QAs for cross center testing of enhancements (PH and India)

Contributing to QA team initiatives such as Dependency Matrix for Integration testing and Voice of QAs vision

Mentoring Junior and newly hired QAs within the team

Involved in interviewing new QAs for the team

Software QA Analyst at Cloud Sherpas (PHILIPPINES) February 2012 - October 2012 (8 months)

A global cloud advisory and technology services company, with over 1,000 people serving Fortune 500 clients and thousands of other businesses around the world. Their experts provide unrivaled cloud strategy, implementation and integration capabilities, having successfully worked with clients across all industries. It is a salesforce.com Global Strategic Cloud Alliance Partner, the four-time Google Enterprise Partner of the Year for Google Apps and the first ServiceNow Preferred partner, making the firm one of the world’s leading cloud services brokerages.

PROJECTS

Citrix Project

A Salesforce application that supports/integrates to MyCitrix which is being utilize by a US client.

Created test documents such as Test Cases, Test Scripts, and Defects Log

Direct communications with co-QAs, Team lead, and project team in US

Attended regular night meetings (night shift) with the project team in US

Performed Business and System Requirements Mapping

Reported bugs with the use of HPQC tool

Performed Integration testing of the application Metro Manila DOTC and LTO Project

A Rollbase application that provides as a tool to the local government transportation and driver’s licensing application and processes.

Created test documents such as Test Cases, Test Scripts, and Defects Log

Executed functional and regression testing

Made sure that reported bugs are fixed and retested

Direct communications with co-QAs, developers, and Project Manager Junior QA Tester at Excitor A/S (PHILIPPINES)

May 2011 - November 2011 (6 months)

Excitor’s EMM provides secure mobile and remote access solutions for iOS, Android, Windows Phone 8 and Mac, Linux and Windows platforms. The solution includes secure containerization for email, PIM, calendar, contacts, intranet access, applications and files, mobile content management, mobile device management and mobile application management. With sales and implementation offices and partners across Europe, North America, Asia Pacific, Middle East and Africa, Excitor is assisting enterprises of all sizes with mobilizing their workforces.

Responsible in testing Company’s product - Mobile E-mail Application

Used Jira for bug reporting, Spiratest for creating test scenarios and execution

Experienced in using Lotus Notes, Microsoft Exchange 2003, 2007, and 2010 mostly for testing

Experienced in using different mobile devices and tablets such as Android, iOS, Symbian, Windows Phone, and Windows Mobile for testing

Junior QA Tester at Digitel - Sun Cellular (PHILIPPINES) May 2010 - May 2011 (1 year)

Digitel Mobile Philippines, Inc. (DMPI), commercially known as Sun Cellular is a wholly-owned subsidiary of Digitel, and is one of the Philippines' leading mobile telecommunications companies. It was established by DIGITEL in September 2001 to provide wireless public and private telecommunications services. Sun Cellular, offers a wide range of service innovations for mobile telephony from voice, messaging and international roaming services, to wireless broadband and value-added services for consumers and businesses alike.

Involved in SAT, UAT, and PPT testing activities (Internal Projects)

Did project documentation such as test plans, test reports, test scripts, deployment plan, and user’s manual, even reviewed others work

First job there was a Contract and Process Administrator which handles IT assets and confidential documents, since I have this experience during my internship to the company

Handled interns and act as their Project Manager for a Change Request in IT assets system

Participated in regular peer reviews of Business Requirements Documents, team updates meetings, and QA sessions CERTIFICATIONS

Salesforce.com Certified Developer (401) year 2012 SKILLS AND EXPERTISE

Testing Methodologies: Functional Testing, Integration Testing, Regression Testing, Sanity Testing, Performance Testing, Cross Browser Testing, Systems Acceptance Testing, User Acceptance Testing, Web Testing, Mobile Testing

Development Methodologies: Waterfall Methodology, Agile Methodology, SDLC Applications: IBM DB2, Elixir Ambience, Microsoft Office Suite, SOAP UI, MS SQL Management Studio, Lotus Notes, Microsoft Exchange 2003, 2007, 2010, Microsoft Visio, IE 8-11, Google Chrome, Mozilla Firefox, Safari, JIRA, TFS, HPQC, Spiratest, Salesforce platform, Rollbase platform, iOS, Android, Windows phone, Symbian

EDUCATIONAL BACKGROUND

ASIA PACIFIC COLLEGE (3 Humabon Place, Magallanes, Makati City 1232 Philippines) Bachelor of Science in Computer Science and Information Technology, Systems Software Engineering, 2006 - 2010 PARAÑAQUE NATIONAL HIGH SCHOOL LA HUERTA ANNEX, 2002 – 2006 STO.NIÑO ELEMENTARY SCHOOL, 1996 – 2002

HONORS AND AWARDS

Cum Laude at Asia Pacific College

Graduated as 3rd honorable mention (1st section) at PNHS La Huerta Annex Graduated as 6th honorable mention (1st section) at Sto. Niño Elementary School

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