Customer Service Accounting

MAHMOUD YEHIA YOUSEF AHMED

PERSONAL INFORMATION

DOB: Sep 01, 1988

Place of Birth: Egypt

Marital Status: Single

Address: Dubai, United Arab Emirates Resident Visa Driving License: UAE with Car

Mobile No.: 009***********

Email: ********@*****.***

EDUCITATION

2005-2009 (Bachelor of commerce, EGYPT).

SUMMARY

I’m currently looking for a full-time position. I would like to utilize my skills and experience. Moreover, I would like to work with other professionals to improve my skills as an accountant, which will allow me to further contribute in the field of accounting.

SKILLS & ABILLITIES

Able to work under pressure to demanding time pressures and to meet deadlines.

Able to understand and adapt to cultural sensitivities

Problem solving/lateral thinking skills.

Excellent time management and prioritization

Proven self-starter and team player which help me in working effectively either on my own or as a part of a team.

Excellent communication and interpersonal skills.

Team leader with ability to enhance professional skills of the team continuously.

Proven ability to identify and implement improvements; streamline processes and increase efficiency and productivity.

Ability to attend to details of the things/transactions and good problem resolving attitude.

Excellent time management and prioritization

EXPERIENCE

May 2015 – Until now: General Accountant at (Via Roma Trading LLC)

- UAE.

Expertise in ORACLE for the all the modules such as Accounts Payable, Accounts Receivable, Cash Management, General Ledger and Inventory Modules

Al Ameen Accounting Program Arabic / English

Phenix Accounting Program Arabic / English

Generated financial statements and facilitated account closing procedures each month.

Experienced in preparing monthly financials like Trial Balance, Profit & Loss a/c, Balance Sheet, Cash Flow statement.

Expertise in preparing of weekly Bank, Cash positions and Cash Budget statement

Expertise in Audit preparation of yearly financials in audit format and submitting to auditors for auditing

Expertise in monthly job analysis.

Expertise in preparing of weekly Bank, Cash positions and Cash Budget statement.

Experienced in preparation of monthly Bank Reconciliation statement.

Expertise in Preparation of monthly schedules

Experienced in controlling Debtors & Creditors and preparation of debtors & Creditors Outstanding list and reporting to Management.

Expertise in reconciliation of receivable & payables with their respective statements.

Clearing all import shipment from customs.

Logistics Experience:

Procedure and Processing of Letters of Credit

(Imports and Exports/Local and Overseas/Incoming and Outgoing)

Corresponding with Suppliers and/or Banks for Amendment of L/C

Liaison with Freight Forwarders, Shipping Companies, Ports and Other Local Authorities.

Familiar in Customs Clearance

Procedure and Processing of Documents for Imports 01 January 2013- 28 February 2015: Accountant at Saudi Binladin group. Saudi Arabia.

Prepares journal entries and reconciles general ledger and subsidiary Analysis and reconciles expenditure and revenue accounts

Calculates and prepares reimbursement billings and tracks receivables; reconciles monthly accounts receivable.

Assists with the fiscal year-end and fixed asset accounting.

Performs other duties of a similar nature or level.

Invoicing for customers.

01 February 2012 - 31 December 2012: Accountant at TOMMY HIFIGER – Egypt.

Prepares journal entries and reconciles general ledger and subsidiary accounts External auditor.

Expenses analysis compared with budgets creating and prepare data to legal reports.

Ensure that journal entries supported with documentation.

01 March 2011 – 30 January 2012: Customer Service Advisor at Vodafone Egypt – Egypt.

Answering product and service questions.

Opens customer accounts by recording account information.

Obtains client information by answering telephone calls.

Answer incoming customer phone calls and take appropriate action for each call.

Maintain customer satisfaction.

Attend mandatory training sessions to stay updated on product or company policy changes.

Input data into the company computer platform to keep each customer record updated.

TRAINING COURSES

May, 2011 ICDL

jun, 2012 MS Excel, Word, Internet, Power points and Emails

Effective Communication Skills.

Teamwork, Leadership (How to win

peoples) and Motivation.

May, 2011 Accounting courses CMA preparing.

DOCUMENTS ARE AVAILABLE UPON REQUEST

Contact this candidate